arXiv Computation and Language By Angela Yifei Yuan, Christine De Kock, Christopher Leckie

Leveraging Speech Acts for Low-Data and Cross-Domain Conversation Derailment Forecasting

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The paper introduces a method for forecasting conversational derailment by incorporating speech act information as an auxiliary signal to enhance pragmatic representations. This approach aims to reduce lexical noise and improve generalizability, especially in low-data and cross-domain scenarios. Experiments on three datasets demonstrate performance gains over existing methods.

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