The paper introduces a method for forecasting conversational derailment by incorporating speech act information as an auxiliary signal to enhance pragmatic representations. This approach aims to reduce lexical noise and improve generalizability, especially in low-data and cross-domain scenarios. Experiments on three datasets demonstrate performance gains over existing methods.
By Angela Yifei Yuan, Christine De Kock, Christopher Leckie
The paper introduces a decoupled data approach for the Neural Finite State Machine (NFSM) framework to improve full‑duplex dialogue. It serializes real human‑human spoken dialogues into FSM tapes using a rule‑based event‑guided transformation, while shaping semantics through human‑agent text dialogues. A Source‑Aware Calibrated (SAC) loss is proposed to balance state‑transition token distribution and align each data source with its strongest supervisory signal, leading to better turn‑taking performance without sacrificing semantic quality.
By Yihang Li, Chenhui Chu
The paper introduces statement normalization, a method that converts enterprise conversation transcripts into concise, speaker-attributed statements enriched with source references and semantic tags. This approach clarifies the text and enables focused retrieval of relevant evidence for specific analytical questions. Experiments on customer‑service calls show that normalization boosts classifier performance and, when combined with selection, benefits weaker prompted readers, all while allowing small models to handle the process efficiently.
By Mikhail L. Arbuzov (Independent researcher), Karan Dave (Independent researcher), Evgeniya Dontsova (Independent researcher), Yaodong Hu (Independent researcher), Vincent Lao (Independent researcher), Navita Jain (Independent researcher), Sisong Bei (Independent researcher), Dmitry Dimov (Independent researcher)
arXiv:2606. 20400v1 Announce Type: new Abstract: Generating high-utility synthetic data for intent classification typically requires human-annotated seed data, which is often unavailable in fast-paced industrial settings.
By Zahra Abbasiantaeb, Zeno Belligoli, Omar Essam, Mohammad Aliannejadi
arXiv:2508. 03250v4 Announce Type: replace-cross Abstract: The increasing amount of political debates and politics-related discussions calls for the definition of novel computational methods to automatically analyse such content with the final goal of lightening up political deliberation to citizens.
By Deborah Dore, Elena Cabrio, Serena Villata
The paper introduces ContraTalk, a benchmark that tests whether dialogue models truly use acoustic cues or rely on transcript shortcuts. It formalizes cross‑modal disagreement, creates conflict and consistent QA examples, and proposes an Audio Twin representation to expose acoustic evidence to models. Experiments show that while text‑only LLMs perform well on consistent cases, they falter on conflict cases, and AudioLLMs only partially mitigate this issue.
By Yen-Ju Lu, Yuzhe Wang, Yaohan Guan, Xiluo He, Jiarui Hai, Mingrui Liang, Kaavya Chaparala, Thomas Thebaud, Laureano Moro-Velazquez, Najim Dehak, Jesus Villalba
The paper introduces a pipeline that generates intent‑labeled, two‑channel conversational speech from relational event lists, enabling controlled synthesis of full‑duplex dialogue with 42 phenomena across eight families in English and Mandarin. By having an LLM author each event’s speaker, text, conversational act, and attachment, and then aligning and timing these events independently, the system produces diverse, realistic turn‑taking signals. Experiments show that models trained on this synthetic corpus achieve higher floor‑occupancy accuracy and better start‑speaking/listening F1 scores compared to models trained on prior data.
By Matthew Sun, Vinay Kothapally, Meng Yu, Chao Huang, Hao Zhang, Yixuan Zhang, Steve Yves
arXiv:2609.39225v1 Announce Type: new
Abstract: Argument structure prediction (ASP) constructs complete argument structures from discourse by identifying argumentative units and their relations. Whil...
By Siddharth Bhargava, Sara Tonelli, Patricia Mart\'in-Rodilla, Javier Parapar
arXiv:2606. 00012v1 Announce Type: cross Abstract: Multi-party dialogue discourse parsing aims to identify dependency structures and relation types between utterances in conversations.
By Shannan Liu, Peifeng Li, Yaxin Fan, Qiaoming Zhu
arXiv:2607. 16021v1 Announce Type: cross Abstract: Dialogue state tracking (DST) is one of the core components in task-oriented dialogue systems.
By Junyuan Zheng, Onkar Salvi, John Chan
The paper introduces UC-Bench, a human‑annotated benchmark for detecting user‑side implicit conflicts in Human‑LLM dialogue, a problem largely overlooked compared to LLM‑side conflicts. Experiments show current LLMs struggle with these conflicts, especially when they stem from implicit incompatibilities in dialogue history. To address this, the authors propose SynUC, a constraint‑guided data synthesis method that generates a new training set, UC‑Data, which improves performance of lightweight LLMs on UC‑Bench compared to larger general‑purpose models and existing synthesis approaches.
By Jinqiang Wang, Tao Zhu, Huansheng Ning
The article surveys multi‑turn conversational AI, highlighting its shift from isolated text prompts to sustained, multimodal interactions that involve clarifying goals, revising requests, and switching topics. It reviews literature across text‑only dialogue, AudioLLMs, multimodal and omni‑modal systems, and tool‑augmented agents, organizing findings around datasets, models, training, evaluation, and cross‑cutting challenges. The analysis reveals that while multimodal perception and action have progressed rapidly, systems still struggle with persistent memory, cross‑turn grounding, full‑duplex interaction, robust evaluation, and cultural alignment.
By Syeda Faiza Ahmed, Zien Sheikh Ali, Hunzalah Hassan Bhatti, Firoj Alam, Shammur Absar Chowdhury