Characterizing Web Search by Conversational LLM Agents: From Search Decisions and Strategies to Results and Responses

The study examines how conversational LLM agents—specifically ChatGPT, Claude, Grok, and DeepSeek—use Web search, combining real user interactions with controlled API experiments. It finds that agents differ in when they decide to search, how they craft queries, and which domains they favor, and that more frequent searching does not always improve answer quality. While most responses are grounded in search results, some claims are unsupported, raising attribution concerns.

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• llms
• agents