arXiv:2606. 17887v1 Announce Type: cross Abstract: Generative AI (GenAI) deployment in the workplace is accelerating rapidly.
Machine-generated by The Flow from the publisher's headline and feed description — not written or checked by a human. The full article lives at arXiv AI.
The study examines how back‑office employees at a large firm use generative AI (genAI) and finds that senior staff use it more sophisticatedly, likely because of their domain expertise. Sophistication differs across functions, peaking in Strategy, Digital Innovation, and Project Management—areas focused on firm‑wide strategic initiatives. The research also shows that sophistication does not improve over time or as a result of formal AI training, indicating that advanced use is hard to change.
The article examines the psychological costs that software professionals face when organizations adopt artificial intelligence (AI) in software engineering workflows. Through a case study involving 21 interviews at a large software development services company, the authors identify several negative impacts—accountability anxiety, craft identity disruption, erosion of meaning and satisfaction, increased cognitive load and workload, and uncertainty distress. They also describe how practitioners cope by restoring control, adopting protective adaptations, or absorbing the costs, arguing that AI adoption should be viewed as a human transition rather than merely a technological or organizational change.
arXiv:2607. 28650v1 Announce Type: cross Abstract: While industry discourse often emphasizes immediate productivity gains and frames GenAI primarily as a tool for automation, the integration of GenAI into system administration may involve deeper shifts in professional practice that are not yet fully understood.
arXiv:2601. 16700v2 Announce Type: replace-cross Abstract: Generative artificial intelligence (GenAI) tools have seen rapid adoption among software developers.
The paper reviews secondary studies and research agendas on generative AI (GenAI) in information systems, synthesizing evidence from 28 selected papers. It identifies GenAI’s transformative benefits—productivity, innovation, personalization, and democratized expertise—while highlighting challenges such as technical unreliability, ethical risks, and governance gaps. The authors propose a research agenda that shifts IS scholarship toward shaping the co‑evolution of AI capabilities with organizational routines, societal values, and regulatory institutions, emphasizing hybrid human‑AI ensembles, situated validation, design principles for probabilistic systems, and adaptive governance.
arXiv:2608. 12236v1 Announce Type: cross Abstract: We study how organizations use frontier generative AI by linking ChatGPT Enterprise account records to usage, worker roles, task classifications, and public-company financial data through March 2026.