arXiv AI By Aaron Chatterji, David Holtz, Neel Rakholia, Prasanna Tambe, Gawesha Weeratunga

How Organizations Use AI: Evidence from ChatGPT

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arXiv:2608. 12236v1 Announce Type: cross Abstract: We study how organizations use frontier generative AI by linking ChatGPT Enterprise account records to usage, worker roles, task classifications, and public-company financial data through March 2026.

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OpenAI Blog
Sep 15, 2025

How people are using ChatGPT

New research from the largest study of ChatGPT use shows how the tool creates economic value through both personal and professional use. Adoption is broadening beyond early users, closing gaps and making AI a part of everyday life.