OpenAI Blog
Jan 22
Inside GPT-5 for Work: How Businesses Use GPT-5
A data-driven report on how workers across industries use ChatGPT—covering adoption trends, top tasks, departmental patterns, and the future of AI at work.
How Organizations Use AI: Evidence from ChatGPT
arXiv:2608. 12236v1 Announce Type: cross Abstract: We study how organizations use frontier generative AI by linking ChatGPT Enterprise account records to usage, worker roles, task classifications, and public-company financial data through March 2026.
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OpenAI Blog
Aug 12
From assistance to execution: How enterprises put AI to work
OpenAI research reveals how enterprises are adopting agentic AI, using ChatGPT and Codex, and how frontier firms are pulling ahead in AI adoption.
arXiv AI
Jun 26
The Open Source Economic Index of AI Adoption and Capability
arXiv:2606. 26118v1 Announce Type: cross Abstract: We work towards measuring both AI adoption and the capability of AI to perform discrete labor tasks across various occupations.
arXiv AI
Aug 28
Sophistication in GenAI Use: Field Evidence from a Large Firm
The study examines how back‑office employees at a large firm use generative AI (genAI) and finds that senior staff use it more sophisticatedly, likely because of their domain expertise. Sophistication differs across functions, peaking in Strategy, Digital Innovation, and Project Management—areas focused on firm‑wide strategic initiatives. The research also shows that sophistication does not improve over time or as a result of formal AI training, indicating that advanced use is hard to change.
arXiv AI
Jun 10
Adoption of Generative Artificial Intelligence in the German Software Engineering Industry: An Empirical Study
arXiv:2601. 16700v2 Announce Type: replace-cross Abstract: Generative artificial intelligence (GenAI) tools have seen rapid adoption among software developers.
OpenAI Blog
Sep 15, 2025
How people are using ChatGPT
New research from the largest study of ChatGPT use shows how the tool creates economic value through both personal and professional use. Adoption is broadening beyond early users, closing gaps and making AI a part of everyday life.
OpenAI Blog
Dec 17, 2025
The state of enterprise AI
A data-driven look at enterprise AI adoption, showing how organizations move from experimentation to real productivity gains and new capabilities.
OpenAI Blog
Apr 8
The next phase of enterprise AI
OpenAI outlines the next phase of enterprise AI, as adoption accelerates across industries with Frontier, ChatGPT Enterprise, Codex, and company-wide AI agents.
OpenAI Blog
Dec 8, 2025
The state of enterprise AI
Key findings from OpenAI’s enterprise data show accelerating AI adoption, deeper integration, and measurable productivity gains across industries in 2025.
OpenAI Blog
Sep 16
How to connect AI usage to business value
The article explains how ChatGPT Work and Codex analytics can help teams track AI usage and spending, identify training needs, and link AI adoption to business outcomes.
arXiv AI
Sep 4
The Psychological Costs of Artificial Intelligence Adoption in Software Engineering
The article examines the psychological costs that software professionals face when organizations adopt artificial intelligence (AI) in software engineering workflows. Through a case study involving 21 interviews at a large software development services company, the authors identify several negative impacts—accountability anxiety, craft identity disruption, erosion of meaning and satisfaction, increased cognitive load and workload, and uncertainty distress. They also describe how practitioners cope by restoring control, adopting protective adaptations, or absorbing the costs, arguing that AI adoption should be viewed as a human transition rather than merely a technological or organizational change.
arXiv AI
Jun 17
AI Adoption Across a Multinational Workforce: Sociotechnical Conditions for GenAI Acceptance in Human Resources
arXiv:2606. 17887v1 Announce Type: cross Abstract: Generative AI (GenAI) deployment in the workplace is accelerating rapidly.