arXiv AI

How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

arXiv:2608. 09019v1 Announce Type: cross Abstract: As generative AI increasingly becomes a common source of daily decision-making, including financial choices, it is critical to understand how people evaluate AI-generated financial advice.

arXiv AI
Sep 21

Trustworthy FinAInce: Unpacking How AI-Mediated Financial Advice is Judged

The study investigates how people evaluate AI-generated financial advice by conducting a randomized vignette experiment with 285 U.S. adults. Participants were presented with consistent financial recommendations delivered in three styles—AI, expert, and online community—alongside source labels. The results show that advice style most strongly influenced message and safety appraisals, expert labels increased perceived source knowledge, and decision context shaped risk and safety judgments, with these appraisals explaining a large portion of overall quality, trust, and intended reliance.

By Aryan Ramchandra Kapadia, Eshwar Chandrasekharan, Koustuv Saha
arXiv AI
Aug 19

When Personalization Becomes Bias: Structural and Discursive Religious Framing in AI-Generated Financial Advice

The study examines how large language models (ChatGPT, Gemini, and Grok) embed religious bias in AI‑generated financial advice. Using 432 simulated advisor‑client interactions across four religious identities and three financial decisions, the authors find that only 12‑18% of advice is unbiased, with Gemini showing the most bias and ChatGPT comparable to Grok. The research identifies structural biases in model design and discursive mechanisms—such as religious anchoring and tone modulation—that vary by scenario, revealing a tension between personalization and neutrality in AI advisory services.

By Muhammad Salar Khan, Hamza Umer, Hasan Mahmud, Sandra Rothenberg
arXiv Machine Learning
Aug 4

From Information to Delegation: Mapping Human-AI Financial Decision Making

arXiv:2608. 02100v1 Announce Type: cross Abstract: As AI increasingly participates in human decision making, understanding how decision-making authority is distributed between humans and AI has become a fundamental behavioural question.

By Iman Munire Bilal, Yingcan Carol Wang, Ajan Raj, Filippo Giovagnini, Pranav Tewari, Yuwei Zhang, Mei-Chen Zoe Liou, Qamar Zaman
arXiv AI
Aug 19

Communicating Credit Risk with Large Language Models: Evaluation of Explanations from Standard and Alternative Data-Based Models

The study investigates whether Large Language Models (LLMs) can translate technical explanations from credit risk models into stakeholder-friendly narratives. Using Freddie Mac loan data, the authors compare standard tabular models (XGBoost + SHAP) with alternative data pipelines (GNN + GNNExplainer and a bimodal mix) and generate explanations with three LLM configurations: a small fine‑tuned Gemma 3 4B, a large fine‑tuned DeepSeek R1 70B, and a zero‑shot Gemini 2.5. Findings show that the quality of explanations is more dependent on the evidence representation than on the LLM, that narratives reliably identify influential factors but are less consistent about the direction of influence, and that credit professionals demand higher evidentiary standards than non‑professionals.

By Sahab Zandi, Noah Kostesku, Christophe Mues, Mar\'ia \'Oskarsd\'ottir, Cristi\'an Bravo
arXiv Computation and Language
Sep 17

"If I Had to Buy Just ONE: Galaxy S26 Ultra": Auditing AI-Generated Product Recommendations

arXiv:2609.18729v1 Announce Type: cross Abstract: Consumers increasingly use AI chatbots for advice on what to buy. With companies like OpenAI and Google monetising their AI through advertising, this...

By Lucas G. Uberti-Bona Marin, Thales Bertaglia, Giovanni Astante, Bram Rijsbosch, Gijs van Dijck, Anik\'o Hann\'ak, Gerasimos Spanakis, Konrad Kollnig