arXiv AI

PACT: Can Enterprise AI Assistants Be Trusted Under Pressure?

The paper introduces PACT, a benchmark designed to evaluate how well enterprise AI assistants follow compliance rules when faced with various pressures such as persistent users or hurried managers. PACT covers twelve regulated domains and forty-eight realistic multi‑turn scenarios, pairing each rule with a shortcut that violates it and applying different pressures across wording and system‑prompt modes. Using PACT, the authors profile six metrics of compliance and aggregate them into a PACTScore, revealing significant variability among 22 LLM models and that even top performers misapply rules 6–10% of the time, with user pressure increasing violations by 65% on average.

arXiv AI
Sep 18

Governance-as-Code: Translating EU AI Act Technical Requirements into Executable Compliance Pipelines for Generative AI Systems

The paper introduces Governance-as-Code (GaC), a framework that translates the EU AI Act’s technical requirements into 43 machine‑checkable acceptance criteria across six compliance modules. GaC runs within a CI/CD pipeline, producing Article‑indexed audit evidence and providing actual Rego policy code. The authors validate GaC on two enterprise deployments, showing it reproduces manual audit findings—including three penalty‑triggering violations—while reducing audit labor by about 75%.

By Rudrendu Kumar Paul, Sourav Nandy
arXiv AI
Oct 16

PROBE: Learning to Audit Policy Compliance in Tool-Using LLM Agents

PROBE is an algorithm that trains language‑model auditors to probe deployed tool‑using agents for policy violations through realistic, multi‑turn, tool‑mediated dialogue. By framing auditing as a two‑player Markov game and using a composite reward that balances violation discovery, behavioral plausibility, conversation progress, and policy diversity, PROBE outperforms zero‑shot adversaries in uncovering broader and higher‑yield policy violations. The study compares GRPO, DPO, and GFlowNet optimizations, demonstrating that multi‑turn behavioral auditing is a distinct and necessary axis of agent evaluation, complementing existing capability and safety benchmarks.

By Kshitij Mishra, Abhijith Sharma, Nils Lukas, Salem Lahlou
arXiv AI
Jun 17

LegalHalluLens: Typed Hallucination Auditing and Calibrated Multi-Agent Debate for Trustworthy Legal AI

arXiv:2606. 18021v1 Announce Type: new Abstract: AI systems deployed in legal workflows hallucinate at rates that aggregate metrics report at ~52%, but this average conceals where errors concentrate and in which direction they run, leaving compliance officers without an actionable signal for trustworthy deployment.

By Lalit Yadav, Akshaj Gurugubelli
arXiv Computation and Language
Oct 26

CRM-Agent-Bench: Benchmarking Tool-Using Agents in Stateful Enterprise Environments

CRM‑Agent‑Bench is a benchmark that evaluates language agents in customer‑relationship‑management settings by testing 555 stateful, multi‑turn tasks across nine business domains. Each task includes an executable contract with checks on actions, arguments, order, responses, target state, and protected state, and success requires meeting all these checks. The benchmark reports coverage, latency, and cost, showing that evaluated systems achieve 64.32%–83.60% strict success while varying in cost and domain reliability.

By Monojit Banerjee, Zhujun Lan, Defu Cao
arXiv AI
Oct 1

Trust Is Not a Score: Runtime Assurance Contracts for High-Risk AI Agents

The paper introduces Runtime Assurance Contracts (RAC) as a formal policy framework for high‑risk AI agents, addressing the "assurance‑transition gap" by binding autonomy boundaries, component eligibility, evidence state, transition policy, human‑review capacity, and non‑compensatory gates. RAC allows soft metrics to influence routing while mandating retries, switches, escalations, deferrals, or stops when mandatory gates fail or are unknown, ensuring aggregate performance cannot alone authorize action. The authors define the contract, evidence record, permission rule, and five invariants, and evaluate RAC through deterministic failure‑injection studies, hand‑authored traces, and a prospective synthetic holdout, comparing it to score‑only and restricted protocol baselines.

By Serhii Zabolotnii
arXiv AI
Oct 9

The Harness as the Only Mutable Surface: Compliance-Bounded Self-Evolution of LLM Agents in Credit Pipelines, with a Measured Admission Gate

The paper proposes that self‑evolving large‑language‑model agents can only be safely reviewed if their changes are confined to the runtime harness—instruction text, tool‑call logic, and primitive composition—while the model weights remain fixed. A dual‑loop engine with an admission gate records a hash‑chained diff before deployment, and simulation experiments show that this gate admits only safe changes, preventing error increases and maintaining false‑positive rates. When the gate is removed, many harmful changes slip through and missed flags rise, illustrating the gate’s protective role.

By Ravil Akhtyamov