OpenAI Blog
Sep 29, 2025
Buy it in ChatGPT: Instant Checkout and the Agentic Commerce Protocol
We’re taking first steps toward agentic commerce in ChatGPT with new ways for people, AI agents, and businesses to shop together.
Powering product discovery in ChatGPT
ChatGPT introduces richer, visually immersive shopping powered by the Agentic Commerce Protocol, enabling product discovery, side-by-side comparisons, and merchant integration.
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Introducing shopping research in ChatGPT
Shopping research in ChatGPT helps you explore, compare, and discover products with personalized buyer’s guides that simplify decision-making
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Introducing ChatGPT agent
Introducing ChatGPT agent: it thinks and acts, using tools to complete tasks like research, bookings, and slideshows—all with your guidance.
OpenAI Blog
Dec 8, 2025
Instacart and OpenAI partner on AI shopping experiences
OpenAI and Instacart are deepening their longstanding partnership by bringing the first fully integrated grocery shopping and Instant Checkout payment app to ChatGPT.
OpenAI Blog
Dec 1, 2025
Inside Mirakl's agentic commerce vision
Mirakl is redefining commerce through AI agents and ChatGPT Enterprise—achieving faster documentation, smarter customer support, and building toward agent-native commerce with Mirakl Nexus.
OpenAI Blog
Sep 10
Now everyone can put data to work
OpenAI’s new Data agent in ChatGPT Work lets users connect company data, uncover insights, and build interactive dashboards using natural language. The feature enables teams to put data to work more easily and interactively with AI assistance.
arXiv AI
Aug 20
Bridging Search and CRM: Productionizing AI Product Research Agents for Customer Re-Engagement
The paper introduces a production-ready framework that connects e‑commerce search and CRM systems via AI‑powered Product Research Agents. These agents detect users with exploratory purchase intent, perform multi‑agent research using behavioral data, external knowledge, and catalog information, and then send personalized product recommendations through WhatsApp. In a 23‑day deployment, the system sent about 15,000 notifications, achieving higher click‑through rates than standard campaigns and generating downstream purchases and GMV gains.
OpenAI Blog
Jul 9
ChatGPT is now a partner for your most ambitious work
ChatGPT Work is an agent that can take action across your apps and files, stay with a project for hours if needed, and turn a goal into finished work.
OpenAI Blog
Sep 15, 2025
How people are using ChatGPT
New research from the largest study of ChatGPT use shows how the tool creates economic value through both personal and professional use. Adoption is broadening beyond early users, closing gaps and making AI a part of everyday life.
OpenAI Blog
Apr 24, 2025
New in ChatGPT for Business: April 2025
Watch hands-on demos of the lastest in ChatGPT for Business: o3, image generation, enhanced memory, and internal knowledge.
OpenAI Blog
Oct 31, 2024
Promega’s top-down adoption of ChatGPT accelerates manufacturing, sales, and marketing
Promega's top-down adoption of ChatGPT accelerates manufacturing, sales, and marketing
OpenAI Blog
Jan 16
Our approach to advertising and expanding access to ChatGPT
OpenAI plans to test advertising in the U. S.