arXiv Computation and Language

MADS: Multi-Agent Dialogue Simulation for Diverse Persuasion Data Generation

arXiv AI
Jul 10

SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection

arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.

By Zhiyong Cao, Dunqiang Liu, Qi Dai, Haojun Xu, Huai Yuen Khor, Hao Wang, Huan He, Yafei Liu, Ke Ma, Ruqian Shi, Sicheng Zhou, Sijia Yao
arXiv AI
2d ago

Beyond Surface Style: Aligning Multi-Turn User Simulators with Behavioral Consistency

The paper introduces TRACER, a multi‑turn user simulator that models evolving user intent and aligns simulated behavior with real interaction trajectories. TRACER is trained first with supervised fine‑tuning on real dialogues and then with reinforcement learning that uses hierarchical outcome‑ and trajectory‑level rewards to address reward sparsity and credit assignment. In real customer‑service sessions, TRACER‑7B outperforms the best baseline by 11.4 conversion F1, achieves the lowest group‑level conversion‑rate error and semantic trajectory distance, and generalizes to out‑of‑distribution scenarios, while human Turing tests show its conversations appear natural. The authors also present the Dynamic Marketing Benchmark, which evaluates both persuasion effectiveness and response quality of large language models through simulated interactions, demonstrating that higher response quality does not always lead to higher conversion rates.

By Geng Chen, Ruotong Pan, Zhirui Yang, Qiqi He, Jiawei Chen, Zhang Yunfei, Chongyuan Chen, Minxuan Lv, Zheng Yang, Win-Bin Huang, Xiangyu Wu, Wenwu Ou
arXiv Computation and Language
Sep 2

PersuaRL: Reinforcement Learning-Driven Multi-Expert Selection for Persuasive Dialogue Generation in Insurance

arXiv:2609.01188v1 Announce Type: new Abstract: Large Language Models (LLMs) are revolutionizing digital communication by powering conversational agents deployed across domains such as customer servi...

By Rohan Kirti, Akash Ghosh, Aryan Vats, Niladri Ghosh, Shipra Shriparn, Roshni Ramnani, Anutosh Maitra, Sriparna Saha
arXiv AI
6d ago

Do Personality-Tuned LLMs Make Better Social Agents?

The paper examines whether fine‑tuning large language models (LLMs) with personality‑labelled data improves their ability to act as socially interactive agents. Two small open‑weight LLMs were fine‑tuned on a corpus of personality‑labelled social media posts and dialogues, and the resulting models were evaluated in various social interaction scenarios by independent LLM judges. The findings show that the fine‑tuned models do not outperform their baseline counterparts in role‑playing personalities, though they offer comparable text quality and increased linguistic diversity for the Qwen models; low inter‑rater agreement limits confidence in the results, suggesting future work should focus on training data quality and domain alignment.

By Tim Krabbe, Xiaodan Shi
Hugging Face Trending Papers
Sep 8

A Three-Tier Persona Vector for Controllable User Simulation in Agentic Evaluation

The paper introduces a three-tier persona vector to generate diverse, realistic user inputs for evaluating tool-augmented LLM agents. The vector includes 23 dimensions: categorical demographics, continuous behavioral traits, and continuous emotional states, plus a query-complexity overlay. Experiments on 64,698 conversations show that these persona dimensions produce measurable differences in agent performance and realistic scenario-reactive behavior.

arXiv AI
Sep 10

A Three-Tier Persona Vector for Controllable User Simulation in Agentic Evaluation

The paper introduces a three-tier persona vector for user simulation in evaluating LLM agents, comprising 23 dimensions across demographics, behavioral traits, and emotional states, plus a query-complexity overlay. It demonstrates that these nuanced personas generate diverse, scenario-reactive conversations, leading to significant variations in agent goal achievement and compliance across different contexts. The model’s design allows for reproducible, auditable user behavior patterns without relying on learned covariance matrices.

By Rahul Khedar, Eshita, Sneha Teja Sree Reddy Thondapu, Mayank Malhotra, Arup Kumar Das, Jitesh Chandra Mishra, Arun Menon, Avinash Karn, Mouli V
arXiv AI
Jun 4

Unlocking Proactivity in Task-Oriented Dialogue

arXiv:2605. 22240v2 Announce Type: replace Abstract: Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns.

By Azure Zhang, Ning Gao, Yuqin Dai, Ruiyuan Wu, Jinpeng Wang, Rena Wei Gao, Bingdong Tan, Shuzheng Gao, Zongjie Li, Chaozheng Wang