How Itaú is building generative AI for its entire customer base

Uber enables outstanding on-demand experiences with AI

A conversation with Jai Malkani, Head of AI and Product, Customer Obsession at Uber.

How Endava is redesigning software delivery around AI agents

Learn how Endava is using AI agents, ChatGPT Enterprise, and Codex to accelerate software delivery, automate workflows, and build an AI-native culture across the enterprise.

Three lessons for creating a sustainable AI advantage

Discover how Intercom built a scalable AI platform with 3 key lessons—from evaluations to architecture—to lead the future of customer support.

The EU’s next chapter in AI is agentic

The article discusses how the adoption of agentic AI is increasing among EU enterprises and small businesses, based on new analysis. It highlights the current growth trends and identifies areas where deeper use of agentic AI could unlock additional value for these organizations.

How Scania accelerates work with AI across its global workforce

Global manufacturer Scania is scaling AI with ChatGPT Enterprise. With team-based onboarding and strong guardrails, AI is boosting productivity, quality, and innovation.

AI is becoming a first hire for small businesses

New research shows how 4 million Americans use ChatGPT to start, run, and grow small businesses, lowering the cost of entrepreneurship with AI.

How Grupo Boticário uses AI to strengthen human connections

Almost 50 years after starting in a compounding pharmacy in Paraná, the group operates a proprietary agent platform that autonomously resolves up to 80% of resellers’ operational requests—enabling the...

Klarna's AI assistant does the work of 700 full-time agents

Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.

The all new le Chat: Your AI assistant for life and work

Artificial Intelligence Index Report 2026

arXiv:2606. 15708v1 Announce Type: new Abstract: Welcome to the ninth edition of the AI Index report.

Our approach to data and AI

Just over a year after launching ChatGPT, AI is changing how we live, work and learn. It’s also raised important conversations about data in the age of AI.

Staying ahead in the age of AI

Discover how leaders can build AI-ready organizations using clear strategy, training, governance, and accelerated innovation.