OpenAI Blog

Klarna's AI assistant does the work of 700 full-time agents

Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.

OpenAI Blog
Sep 1

How AI-native companies turn workflows into operating capability

The article discusses how AI-native companies such as Basis, Clay, and Exa Labs employ AI agents to enhance various business processes, including onboarding, account management, and developer integrations. It highlights the practical applications of these AI-driven workflows for enterprise leaders, illustrating how they can be adopted in similar contexts.

OpenAI Blog
Nov 20, 2025

Helping 1,000 small businesses build with AI

OpenAI is partnering with DoorDash, SCORE, and local organizations to help 1,000 small businesses build with AI. The Small Business AI Jam gives Main Street business owners hands-on tools and training to compete and grow.

OpenAI Blog
Sep 6

Research acceleration: The view inside OpenAI

The article discusses how coding agents are transforming AI research within OpenAI. It presents early data on agent usage, experiment velocity, task complexity, and the resulting acceleration of research. The piece highlights the growing role of these agents in speeding up development and experimentation.