OpenAI Blog
May 6
Uber uses OpenAI to help people earn smarter and book faster
Uber uses OpenAI to power AI assistants and voice features that help drivers earn smarter and riders book faster across a global real-time marketplace.
Uber enables outstanding on-demand experiences with AI
A conversation with Jai Malkani, Head of AI and Product, Customer Obsession at Uber.
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OpenAI Blog
Oct 16
How Itaú is building generative AI for its entire customer base
Itaú is deploying generative AI across its customer base through the ia.i conversational interface and the IARA governance platform, aligning with its AI First strategy. This initiative targets both customers and employees within Brazil’s highly regulated banking sector.
OpenAI Blog
Jul 30, 2025
Three lessons for creating a sustainable AI advantage
Discover how Intercom built a scalable AI platform with 3 key lessons—from evaluations to architecture—to lead the future of customer support.
OpenAI Blog
Dec 22, 2025
One in a million: celebrating the customers shaping AI’s future
More than one million customers around the world now use OpenAI to empower their teams and unlock new opportunities. This post highlights how companies like PayPal, Virgin Atlantic, BBVA, Cisco, Moderna, and Canva are transforming the way work gets done with AI.
OpenAI Blog
Nov 19, 2025
How Scania accelerates work with AI across its global workforce
Global manufacturer Scania is scaling AI with ChatGPT Enterprise. With team-based onboarding and strong guardrails, AI is boosting productivity, quality, and innovation.
OpenAI Blog
Mar 4, 2025
LaunchDarkly's approach to AI-powered product management
A conversation with Claire Vo, Chief Product Officer of LaunchDarkly, about the changing role of product managers, her anti-to-do list, and building AI-native teams.
OpenAI Blog
Sep 8
The Work Now Within Reach
The article titled "The Work Now Within Reach" discusses how increasingly capable and affordable AI technologies can broaden the range of tasks that individuals and businesses can perform. It highlights the potential for AI to enhance productivity and enable more efficient, cost-effective growth. The piece emphasizes the expanding opportunities for leveraging AI to achieve greater work outcomes.
OpenAI Blog
Jan 26
How Indeed uses AI to help evolve the job search
Indeed’s CRO Maggie Hulce shares how AI is transforming job search, recruiting, and talent acquisition for employers and job seekers.
OpenAI Blog
Jun 23
How Omio is building the future of conversational travel
Discover how Omio uses OpenAI to power conversational travel experiences, accelerate product development, and transform into an AI-native company.
OpenAI Blog
Aug 12
From assistance to execution: How enterprises put AI to work
OpenAI research reveals how enterprises are adopting agentic AI, using ChatGPT and Codex, and how frontier firms are pulling ahead in AI adoption.
OpenAI Blog
Nov 5, 2025
1 million business customers putting AI to work
More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era of intelligent, AI-powered work.
OpenAI Blog
Apr 1, 2024
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