arXiv Machine Learning

Controllable User Simulation

The paper formalizes controllable user simulation as a causal inference problem, showing that standard supervised fine‑tuning on post‑hoc trajectory labels introduces a look‑ahead bias that breaks causal consistency. This bias leads to a phenomenon called controllability collapse, where evaluation metric variance explodes under policy shift. The authors propose theoretical conditions for accurate simulation and practical training mitigations—such as a priori controls, step‑wise dynamic controls, and direct policy‑conditioned learning—to eliminate look‑ahead bias, preserve natural variance, and achieve robust zero‑shot generalization to unseen agent behaviors.

arXiv AI
Sep 30

OTROPE: Optimal Transport-based Robust Off-policy Evaluation for Large Language Models

The paper introduces OTROPE, a likelihood‑free method for off‑policy evaluation of large language models (LLMs) that uses optimal transport to align labeled samples from a behavior model with unlabeled samples from a target model in a semantic space. OTROPE corrects human‑labeled residuals with proxy predictors, achieving a doubly robust evaluation without requiring behavior‑policy modeling or density‑ratio estimation. The authors provide theoretical guarantees for consistency and convergence, and demonstrate through synthetic and real LLM tasks that OTROPE outperforms existing baselines and can elevate weaker evaluators to match or exceed stronger ones.

By Liner Xiang, Wenbo Zhang, Hengrui Cai
arXiv Computation and Language
Oct 19

Learning User Representations to Improve Simulation Fidelity

The paper introduces UserRepGen-4B, a representation generator that creates natural-language user representations to condition user simulators for more faithful conversation simulation. By formulating a conversation reconstruction task and using hindsight distillation, the system learns to generate representations that improve simulation fidelity across 700 conversations from seven datasets. The improved representations also enhance diversity preservation and user distinction in unseen tasks.

By Shuhaib Mehri, Philippe Laban, Michel Galley, Dilek T\"ur, Jennifer Neville, Jianfeng Gao
arXiv AI
Jul 17

Step-Level Preference Learning for Generative Agents in Social Simulations

arXiv:2607. 14485v1 Announce Type: new Abstract: Large language model (LLM)-based generative agents simulate human behavior through long-horizon decision-making processes that comprise intermediate steps such as planning, memory retrieval, reflection, and action selection.

By Wenchang Gao, Pingyue Sheng, Lanlan Qiu, Yunfei Ma, Jian Zhao, Baicheng Chen, Kangda Wang, Yuyang Tian, Shunqiang Mao, Tianxing He
arXiv Computation and Language
Oct 8

ToolRACER: A Robust Agentic Conversation Emulation Resource for Agent Training and Evaluation

arXiv:2610.09163v1 Announce Type: new Abstract: Task-oriented conversational agents remain fragile under real world conversation scenarios as they rarely follow a predictable script, especially when...

By Arkajyoti Chakraborty, Aryan Tayal, Ishika Agarwal, Tanner Sorensen, Justin Chiu, Alessandro Di Bari, Neha Gupta, Andreas Stolcke
arXiv AI
Oct 19

Aligning Language Models Towards Counterfactual Invariance

The paper investigates how small changes in prompt characteristics, such as demographic attributes, can alter the semantics and tone of large language model outputs. It shows that standard alignment methods like reinforcement learning can worsen counterfactual bias by increasing response quality differences across demographics. To mitigate this, the authors propose a policy‑gradient approach with a group‑level reward that operates on matched counterfactual prompt pairs, and they validate its effectiveness on fairness benchmarks while maintaining overall response quality.

By Basar Demir, Emily Shen, Ksheeraj Sai Vepuri, Sourabh Kulkarni, Harihar Subramanyam, Ankit Jain, Nan Jiang, Chirag Nagpal
arXiv Machine Learning
4d ago

Natural Language Actor-Critic: Scalable Off-Policy Learning in Language Space

Natural Language Actor-Critic (NLAC) is a new actor‑critic algorithm that trains large language model (LLM) agents by using a generative LLM critic to produce natural‑language feedback instead of scalar rewards. By providing richer, actionable explanations for suboptimal actions, NLAC helps LLM policies improve without relying on random exploration, and it can be trained off‑policy without policy gradients. Experiments on reasoning, web browsing, tool‑use, and dialogue tasks show that NLAC outperforms existing training methods and offers a more scalable and stable training paradigm for LLM agents.

By Joey Hong, Kang Liu, Zhan Ling, Jiecao Chen, Sergey Levine
arXiv Computation and Language
Oct 23

Towards User Simulators That Stay On Task And Still Sound Natural

The paper introduces UserLM‑2.0, a reinforcement‑learning based user simulator that balances task intent adherence with conversational naturalness. It achieves this by jointly rewarding both objectives and training a lightweight discriminator in an adversarial loop to measure naturalness. The resulting model generates valid simulated conversations 46.2% of the time, more than triple the success rate of the best prior simulator.

By Mustafa Omer Gul, Philippe Laban, Tanya Goyal, Jennifer Neville
arXiv AI
Jul 10

SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection

arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.

By Zhiyong Cao, Dunqiang Liu, Qi Dai, Haojun Xu, Huai Yuen Khor, Hao Wang, Huan He, Yafei Liu, Ke Ma, Ruqian Shi, Sicheng Zhou, Sijia Yao
arXiv Computation and Language
Oct 12

MADS: Multi-Agent Dialog Simulation for Robust Conversational Agents

MADS (Multi-Agent Dialog Simulation) is a synthetic data generation pipeline that creates structured, diverse dialogue trajectories, including adversarial conversations that reflect realistic failure scenarios. The resulting MADS-Bench benchmark covers six domains, 55 personas, and 1095 conversations, with about 66% featuring failure-prone situations. Models trained with MADS are evaluated using a two-stage approach combining supervised fine-tuning and reinforcement learning with verifiable rewards to assess robustness.

By Arkajyoti Chakraborty, Adam Zernik, Ishika Kulkarni, Mudit Arora, Hugo Lin, Justin Chiu, Alessandro Di Bari, Neha Gupta, Andreas Stolcke