The Role of AI in Online Reviews
Read the original on arXiv Computation and Language →The Flow has not summarised this story yet — read it at arXiv Computation and Language.
The Flow has not summarised this story yet — read it at arXiv Computation and Language.
The article surveys fake review detection research, focusing on how pre‑trained language models (PLMs) and large language models (LLMs) influence both the generation of deceptive reviews and their detection. It reviews 211 studies from 2018 to early 2026, categorizing methods by evidence source—such as review text, sentiment, rating behavior, temporal metadata, user‑product graphs, multimodal content, external knowledge, and LLM‑generated signals—and by fusion level. The survey traces the evolution from traditional machine learning to PLM‑based and LLM‑based approaches, evaluates performance on Amazon, Yelp, and OpSpam benchmarks, and highlights open challenges including adversarial generation, cross‑domain transfer, uncertainty‑aware fusion, robustness to missing sources, interpretability, and trustworthy evaluation of AI‑generated deceptive content.
The study analyzes 17,012 app‑store reviews for six major generative‑AI apps, using BERTopic and RoBERTa to uncover topics and sentiment. Negative sentiment is most common around advertising, authentication, server reliability, and subscription pricing, with significant differences across apps—Claude shows the highest negative sentiment yet a highly enthusiastic user base. The authors also note geopolitical and privacy concerns for DeepSeek and propose a Trust Friction Score to quantify trust and usability barriers.
arXiv:2608. 03581v1 Announce Type: cross Abstract: AI-assisted peer review is increasingly discussed and adopted as a tool to support the scientific publishing process, yet there is little systematic understanding of how publication venues regulate its use or of how capable current AI review systems are.
AI-assisted peer review is increasingly discussed and adopted as a tool to support the scientific publishing process, yet there is little systematic understanding of how publication venues regulate its use or of how capable current AI review systems are. We address these questions by first surveying reviewer-facing AI policies across 111 leading AI/NLP conferences and medical journals, revealing substantial regulation differences between the two communities.
arXiv:2510.06105v2 Announce Type: replace Abstract: Large language models (LLMs) are increasingly shaping how information is created and disseminated, from companies using them to craft persuasive ad...
arXiv:2601. 11496v3 Announce Type: replace-cross Abstract: AI agents increasingly mediate bargaining, negotiation and persuasion for people and firms.