The paper introduces a deterministic, reproducible e‑commerce environment that pre‑commits customer and trajectory parameters, enabling a simulated consumer to attempt purchasing a target cart with the help of an evaluated model. The environment records every assistant action and state, allowing post‑trial evaluation of specific conversation components and applying penalties based on tool‑call accuracy. Using this setup, the authors benchmark eight open‑weight agents (20B–35B parameters) across 160 trials and 44 metrics, revealing nuanced performance issues such as under‑action, over‑purchase, unsupported product attributes, and poor search that are hidden by overall success rates.
By Nimit Shah, Haitz S\'aez de Oc\'ariz Borde
arXiv:2607. 16239v1 Announce Type: new Abstract: AI judges offer a scalable, low-cost alternative to human evaluation, but their outputs can be biased relative to human preferences and highly item-dependent, varying across judges, tasks, and domains.
By Lei Shi, Anlan Zhang, Rita Lyu, Zhengmian Hu, Tong Yu, David Arbour, Avi Feller, Saayan Mitra, Ritwik Sinha
The paper introduces a lifecycle framework for LLM-as-a-Judge systems used to evaluate recommendation explanations at Netflix. It outlines four phases—Birth, Training, Deployment, and Monitoring—detailing how each stage addresses specific technical and operational challenges. The authors report that after five weeks of A/B testing, judge-aligned explanations increased novel content viewing and successful browse-to-play sessions without quality takedowns.
By Emma Yanyang Kong, JJ Tan, Ishan Gupta, Lars Olds, Claire Campbell, David Fagnan, Veli Balin, Rohan Gosain, Louis Garcia, Minsu Jang
arXiv:2606. 03650v1 Announce Type: cross Abstract: Choosing or ranking language models for a specific application is hardest when no task-specific labeled data exists, and standard public benchmarks cannot be trusted, their items having likely leaked into pretraining, so scores reflect memorization rather than fitness.
By Alexander Apartsin, Yehudit Aperstein
arXiv:2606. 17698v1 Announce Type: new Abstract: As LLM-based shopping agents enter production, existing benchmarks fail to capture how a shopper's requirements arrive: stated implicitly in the query, recorded in a profile, or revealed only when the right question is asked.
By Zeyao Du, Tong Li, Haibo Zhang
arXiv:2606. 08151v1 Announce Type: new Abstract: Tool-using LLM agents often fail not because relevant text is absent, but because decisive evidence is not selected, compressed, or surfaced at action time.
By Xinyu Guan, Qianyang Zhao, Yuming Deng