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Evaluation Pitfalls and Sparsity Limitations in LLM-based Confidence Estimates for Classification

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Confidence estimation is essential when LLMs are used for classification, indicating when predictions can be trusted. However, common approaches such as verbalization produce extremely sparse outputs.

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arXiv Computation and Language
Aug 28

The Score Granularity Gap in Black-Box LLM Classification: A Comparative Study of Confidence Constructions

The paper investigates the "score granularity gap" in black-box large language model (LLM) classifiers, asking how finely a confidence score can be thresholded for deployment. By comparing seven confidence construction methods across 25 model-dataset pairs, the authors find that single-shot verbalized confidence, when properly converted to a probability, ranks well but offers only a few distinct threshold values, limiting operational flexibility. The study also shows that multi-query aggregation can improve weak models but may harm strong ones, and provides concrete guidance for deployment trade-offs.

By Ao Sun, Tian Sun, Jiaxing Geng
arXiv Computation and Language
Sep 11

Rethinking Verbalized Confidence for LLM-as-a-Judge: A Compatibility Shift on Post-2025 Proprietary Models

The paper argues that verbalized confidence—once viewed as overconfident and coarse—has become the preferred soft‑scoring method for LLM‑as‑a‑Judge on top‑tier proprietary models released after 2025. Experiments on SummEval, AggreFact, and HelpSteer2 across up to 18 LLMs show that log‑probabilities are no longer the best signal, and that adding an overconfidence advisory and self‑debate further improves calibration and robustness. The authors note that these enhancements incur little accuracy loss on post‑2025 models but do affect pre‑2025 ones, highlighting a compatibility shift in how confidence should be measured.

By Yu-Chung Hsiao