Designing Proactive Thought Partners for Writing
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arXiv:2609.01588v1 Announce Type: cross Abstract: Writing involves diverse cognitive activities, from ideation to revision, and writers' needs vary across individuals and moments. Proactive AI promis...
The paper proposes a proactive writing support system that infers users’ needs from their writing interactions, using Flower and Hayes’ cognitive process theory as a framework. By mapping six cognitive processes to 14 specific support types and associated interaction behaviors, the authors develop AToM CoWriter, which offers context-aware suggestions without requiring explicit prompts. Two within-subjects studies with 21 participants show that this approach improves expressiveness, idea exploration, and engagement with proactive suggestions.
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Conversational agents are increasingly embedded in human collaborative work, yet they remain fundamentally passive and reactive: they respond to explicit user requests rather than proactively recognizing moments when a team would benefit from timely intervention as human collaborators often do. This reactive design substantially limits the use of agents as active participants in multi-user collaboration, where disagreements, ambiguous goals, forgotten constraints, underspecified plans, discussion loops, and imbalanced participation can gradually undermine group progress.