Biased AI improves human performance but reduces perceived helpfulness

The study tests deliberately biased AI assistants and finds that such bias improves human performance on tasks like misinformation evaluation, financial investment, and graduate education compared to neutral AI. However, participants undervalue biased AI and overvalue neutral AI, even when performance is similar. When two AI biases flank a participant’s perspective, performance gains are maintained while reducing the perceived cost and one‑sided influence.

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