OpenAI Blog
Jul 22
Introducing OpenAI Presence
Introducing OpenAI Presence, a proven enterprise AI agent platform that helps organizations deploy trusted voice and chat agents for customer and internal workflows.
Parloa builds service agents customers want to talk to
Parloa leverages OpenAI models to power scalable, voice-driven AI customer service agents, enabling enterprises to design, simulate, and deploy reliable, real-time interactions.
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OpenAI Blog
Dec 22, 2025
One in a million: celebrating the customers shaping AI’s future
More than one million customers around the world now use OpenAI to empower their teams and unlock new opportunities. This post highlights how companies like PayPal, Virgin Atlantic, BBVA, Cisco, Moderna, and Canva are transforming the way work gets done with AI.
OpenAI Blog
Nov 5, 2025
1 million business customers putting AI to work
More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era of intelligent, AI-powered work.
OpenAI Blog
Oct 29, 2024
Delivering high-performance customer support
Decagon and OpenAI deliver high-performance, fully automated customer support at scale
OpenAI Blog
Jan 20
ServiceNow powers actionable enterprise AI with OpenAI
ServiceNow expands access to OpenAI frontier models to power AI-driven enterprise workflows, summarization, search, and voice across the ServiceNow Platform.
OpenAI Blog
Mar 20, 2025
Introducing next-generation audio models in the API
For the first time, developers can also instruct the text-to-speech model to speak in a specific way—for example, “talk like a sympathetic customer service agent”—unlocking a new level of customization for voice agents.
OpenAI Blog
Sep 29, 2025
Converting inbound leads into customers at OpenAI
Learn how OpenAI used AI to deliver personalized answers at scale, converting inbound leads into customers.
OpenAI Blog
Aug 24, 2023
OpenAI partners with Scale to provide support for enterprises fine-tuning models
OpenAI’s customers can leverage Scale’s AI expertise to customize our most advanced models.
OpenAI Blog
May 7
Advancing voice intelligence with new models in the API
Explore new realtime voice models in the OpenAI API that can reason, translate, and transcribe speech, enabling more natural and intelligent voice experiences.
OpenAI Blog
Mar 11
From model to agent: Equipping the Responses API with a computer environment
How OpenAI built an agent runtime using the Responses API, shell tool, and hosted containers to run secure, scalable agents with files, tools, and state.
OpenAI Blog
Dec 1, 2025
Accenture and OpenAI accelerate enterprise AI success
Accenture and OpenAI are collaborating to help enterprises bring agentic AI capabilities into the core of their business and unlock new levels of growth.
OpenAI Blog
Jun 11
OpenAI to acquire Ona
OpenAI plans to acquire Ona to expand Codex with secure, persistent cloud environments, enabling long-running AI agents across enterprise workflows.