arXiv Computation and Language

Scalaris: A Scalable Enterprise Memory Architecture for Conversational AI Assistants

Scalaris is a scalable enterprise memory architecture designed to balance retrieval accuracy and context efficiency for conversational AI assistants. It separates user interactions and assistant responses into distinct long‑term and short‑term memory streams, each with specialized representations and ingestion/retrieval pipelines. The system achieves state‑of‑the‑art benchmark scores while reducing retrieved context tokens by about tenfold and improving overall response quality by 36 % in proprietary deployments.

arXiv AI
Sep 4

When Users Don't Ask: Benchmarking Context-Driven Memory Retrieval in Conversational Agents

The paper introduces LOCOMO-CONV, a conversational memory benchmark that expands on the existing LoCoMo dataset with four query styles—dialog, implicit, counterfactual, and composed—designed to evaluate memory systems in realistic conversational settings. Experiments across five memory systems reveal that conversational framing uncovers significant retrieval gaps missed by traditional QA benchmarks, particularly for implicit and composed queries, and that strong retrieval does not necessarily translate into higher response quality. The study also highlights silent grounding in implicit queries, where memory enhances contextual grounding without explicitly presenting the gold fact, suggesting a need for reasoning-based memory elaboration.

By Wen-Yu Chang, Yun-Nung Chen
arXiv Computation and Language
Sep 15

Where to Look and What to Use: Retrieve-Localize-Generate for Long-Term Conversational Memory Question Answering

arXiv:2609.07093v2 Announce Type: replace Abstract: Retrieval-augmented generation (RAG) enables large language models (LLMs) to answer questions by accessing external knowledge and has been widely a...

By Yifan Wang, Xinkui Lin, Yongxiu Xu, Shen Gao, Ruochen Yang, Kun Huang, Yubin Wang, Jie Wu, Wei Liu, Jian Luan, Hongbo Xu, Shuo Shang
arXiv AI
Sep 11

PRAGMA: Evaluating Personalized Guidance with Memory Alignment in Lifelong Conversations

PRAGMA is a benchmark designed to evaluate personalized guidance in long‑term conversations. It includes curated longitudinal conversation histories, evidence annotations, and guidance scenarios that reflect evolving user contexts and incorrect assumptions. Experiments show that current retrieval, memory, and long‑context models struggle to recover relevant conversational evidence and to use it effectively for personalized guidance.

By Hyojeong Yu, Hyukhun Koh, Minsung Kim, Yunah Jang, Kyomin Jung
arXiv Computation and Language
Oct 22

DiaLong: Benchmarking Reminiscence in Long-Context Dialogues

DiaLong is a new long‑context dialogue benchmark that tests transformer‑based Large Language Models’ ability to retain and recall memories. The dataset contains 100 human‑created conversations, expanded with LLMs to exceed lengths of existing datasets, and includes a fact‑recall task where models must classify 40 candidate facts as true or false. Experiments show current LLMs and memory‑enhancement methods still struggle, indicating a need for improved memory performance in extended conversations.

By Owen Bianchi, Samer Aslan, Ryunosuke Saito
arXiv Computation and Language
Sep 1

UTILMEM: Benchmarking Evidence Utilization in Long-Term Conversational Memory

UTILMEM is a new diagnostic benchmark that tests how conversational agents use long‑term memory, focusing on reasoning over dense histories, spotting implicitly relevant memories, synthesizing distributed evidence, and resisting interference from similar distractors. It contains 1,717 instances across five domains and evaluates a range of retrieval‑based and memory‑augmented systems. The study shows that strong performance on traditional factual recall does not guarantee effective memory utilization, highlighting a gap between retrieving information and integrating it into coherent, task‑oriented outputs.

By Peijun Qing, Fobo Shi, Soroush Vosoughi
arXiv Computation and Language
4d ago

SimXAI: A Simple Drop-in Layer Increases Interaction Quality and Understanding in Conversational XAI

SimXAI is a lightweight, LLM‑centric conversational layer that replaces traditional intent recognition, dialogue management, and template‑based response modules in GUS‑style ConvXAI agents. By using a single tool‑calling LLM to interface with existing XAI resources, it provides a modular interface that improves function‑selection accuracy, faithfulness, and handling of context‑dependent requests. In a user study, substituting SimXAI for the conversational layer of the TalkToModel agent led to more accurate task completion in fewer turns, demonstrating enhanced conversational quality while preserving faithfulness.

By Van Bach Nguyen, Qianli Wang, Nils Feldhus, J\"org Schl\"otterer, Christin Seifert
arXiv Computation and Language
Oct 9

Event-Centric Memory with Query-Aware Graph Augmentation for Long-Term Conversational Agents

The paper introduces QGMem, a memory framework for conversational agents that organizes dialogue history into event-indexed atomic units and consolidates related units into dynamic memory traces. When a query is posed, QGMem retrieves complementary candidate memories, reranks them to form a compact working memory, and represents this working memory as a local graph to expose relational dependencies. Experiments on six benchmarks demonstrate consistent improvements in retrieval, multi‑hop evidence composition, conflict resolution, and ultra‑long dialogue reasoning while keeping context size and inference cost moderate.

By Yichen Liu, Chunfeng Yuan, Haowei Liu, Wenjuan Li, Zefeng Lin, Bing Li, Xu Chen, Weiming Hu
arXiv Computation and Language
Sep 14

CueMem: Cue-Guided Context Reconstruction for Long-Term Conversational Memory

CueMem is a cue‑guided framework for long‑term conversational memory that reconstructs query‑relevant dialogue context from compressed memory records. Instead of treating memory units as self‑contained evidence, it extracts fine‑grained cues linked to their source turns and, at query time, expands from these cues over a turn graph to rebuild a compact evidence context. Experiments on LoCoMo and LongMemEval show that CueMem outperforms baseline memory methods, reduces input tokens and latency, and improves long‑term conversational question answering.

By Changjian Wang, Rongzhen Li, Weili Guan, Shuming Shi, Quan Lu, Ning Jiang
arXiv AI
Aug 18

QUMem: Personalized Memory for Query-Conditioned User-State Inference in LLM Agents

arXiv:2608. 16168v1 Announce Type: cross Abstract: Large language model (LLM) agents increasingly use external memory systems to support personalization by drawing on long and evolving interaction histories, in which user preferences may be distributed across time, change with context, and conflict with earlier evidence.

By Heng Wang, Yifei Li, Lingling Zhang, Pengyu Li, Xinyu Che, Xinyu Zhang, Zesheng Yang