arXiv Computation and Language

UTILMEM: Benchmarking Evidence Utilization in Long-Term Conversational Memory

UTILMEM is a new diagnostic benchmark that tests how conversational agents use long‑term memory, focusing on reasoning over dense histories, spotting implicitly relevant memories, synthesizing distributed evidence, and resisting interference from similar distractors. It contains 1,717 instances across five domains and evaluates a range of retrieval‑based and memory‑augmented systems. The study shows that strong performance on traditional factual recall does not guarantee effective memory utilization, highlighting a gap between retrieving information and integrating it into coherent, task‑oriented outputs.

arXiv AI
Jul 8

From Passive Retrieval to Active Memory Navigation: Learning to Use Memory as a Structured Action Space

arXiv:2607. 05794v1 Announce Type: new Abstract: Long-term user memory is essential for personalized conversational agents, yet many memory systems still expose memory through passive retrieval interfaces, making the model a consumer of pre-selected evidence.

By Yue Xu, Yutao Sun, Yihao Liu, Mengyu Zhou, Jiayi Qiao, Lu Ma, Kai Tang, Wenjie Wang, Xiaoxi Jiang, Guanjun Jiang
arXiv Computation and Language
Aug 27

Reconstructing the Right Episode: Evaluating Interleaved Conversational Memory Beyond Long Context

The paper introduces SCALE-QA, a new QA benchmark that tests conversational memory in flat, unsegmented multi‑topic threads by requiring agents to infer which earlier episode supports a later task decision. The dataset contains 3,000 audited questions across ten domains, uses deterministic four‑way multiple‑choice grading, and includes a runtime builder for reproducibility. The authors also propose Temporal‑Semantic Interleaved Memory Reconstruction (TSIM), a hierarchical memory stack that segments turns into coherent episodes and indexes them with deterministic summaries and cluster‑routing views, achieving significant accuracy gains over strong RAG baselines and long‑context LLMs.

By Zhexi Feng, Ruiyi Zhang, Yongbo Yang, Pengtao Xie