arXiv AI By Davood Wadi, Yu Ma

Whom Do AI Agents Serve? Role-Induced Sponsorship Bias in Decision Models and Generative LLMs

Read the original on arXiv AI →

The paper investigates how AI shopping agents—whether powered by generative large language models or non-generative decision models—evaluate sponsored product listings. It finds that when the agent is described as serving a booking platform rather than a traveler, the penalty for paid listings is reduced, revealing a sponsorship bias. The bias persists across different model types, prompts, and reasoning levels, but can be mitigated by naming the consumer as the beneficiary or by fine‑tuning models to align with consumer interests.

Machine-generated by The Flow from the publisher's headline and feed description — not written or checked by a human. The full article lives at arXiv AI.

arXiv AI
Sep 17

Whom Do AI Agents Work For? Role Assignment Induces Sponsorship Bias in LLM Recommenders

The paper investigates how role assignment in large language model (LLM) recommenders influences sponsorship bias. By assigning the agent’s principal as either a traveler or a booking platform, the authors find that platform delegation reduces the penalty applied to sponsored listings and weakens consumer skepticism triggered by disclosure. The study also shows that stricter terminology and attribution to the platform widen the divergence in agent evaluations, indicating that current disclosure mandates are insufficient to protect consumers in AI-mediated commerce.

By Davood Wadi, Yu Ma
arXiv AI
Sep 24

Shopping by algorithm: How agentic AI deploys human heuristics as a surrogate consumer

The study investigates how Large Language Models (LLMs) acting as surrogate consumers are influenced by marketing pricing cues such as just‑below pricing and promotional framing. Using a tool called "Tool‑Lab" to trace information acquisition, the researchers found that when no cost is imposed, pricing cues rarely mislead LLMs, but when acquisition costs are introduced under a vague goal prompt, LLMs tend to omit important diagnostic attributes and make suboptimal choices similar to human heuristics. The findings suggest that marketing heuristics in AI‑driven shopping are shaped more by storefront information architecture than by inherent LLM limitations.

By Davood Wadi, Yu Ma
arXiv AI
Oct 19

Advertising to Agents: Measuring Description-Framing Bias in LLM Tool Selection

The study investigates how sales language in tool registry descriptions influences AI agents’ tool selection. By creating paired listings that differ only in praise, verifiable specifications, or order, the authors found that stacked praise increased a tool’s pick rate by about 43 percentage points, while the first-listed tool was chosen roughly 72 points more often. Structured fields for numeric limits helped agents choose capable tools, but accompanying sales text could negate this benefit.

By Haochuan Kevin Wang