REFLECT: Role-Aware Detection of Sentiment, Emotion, Politeness, and Formality

The paper introduces REFLECT, a role-aware transformer that integrates Semantic Role Labeling (SRL) configurations into self‑attention to better detect sentiment, emotion, politeness, and formality (SEPF) in dialogue. By fusing role-aware representations with contextual embeddings through a learned gate, REFLECT achieves significant improvements over BERT baselines on emotion, politeness, and formality tasks, especially for low‑frequency and complex cases, while sentiment gains are minimal. The approach also enhances interpretability and generalizes to real‑world mental‑health data.

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• llms
• rag
• benchmarks
• safety