arXiv AI By Zirong Chen, Hongchao Zhang, Meiyi Ma

PACE: A Personalized Adaptive Curriculum Engine for 9-1-1 Call-taker Training

Read the original on arXiv AI →

arXiv:2603. 05361v2 Announce Type: replace Abstract: 9-1-1 call-taking training requires mastery of over a thousand interdependent skills, covering diverse incident types and protocol-specific nuances.

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arXiv AI
4d ago

Learn Now, Use Next, Trust Later: Prequential Test-Time Learning for LLM Agents

The paper introduces StepLearn, a nonparametric framework for prequential test‑time learning in large language model agents. StepLearn separates immediate use of informative transitions from persistent trust, turning each transition into a hypothesis that guides the next step and only reusing it after prospective validation across episodes. Experiments on WebArena‑Lite and ALFWorld show StepLearn improves success rates by 2.2–12.7 percentage points over the strongest baseline, with benefits evident from the first task attempts.

By Tong Zhao, Reed Li, Yuyang Hu, Yutao Zhu, Haijin Liang, Haibo Shi, Yu Lu, Zhicheng Dou
arXiv AI
Jul 13

Empowering 9-1-1 Calltaking Training with Generative AI: Experiences and Lessons Learned

arXiv:2602. 13241v3 Announce Type: replace-cross Abstract: Emergency call-takers form the first operational link in public safety response, handling over 240 million calls annually while facing a sustained training crisis: staffing shortages exceed 25\% in many centers, and preparing a single new hire can require up to 720 hours of one-on-one instruction that removes experienced personnel from active duty.

By Zirong Chen, Meiyi Ma