arXiv AI

Empowering 9-1-1 Calltaking Training with Generative AI: Experiences and Lessons Learned

arXiv:2602. 13241v3 Announce Type: replace-cross Abstract: Emergency call-takers form the first operational link in public safety response, handling over 240 million calls annually while facing a sustained training crisis: staffing shortages exceed 25\% in many centers, and preparing a single new hire can require up to 720 hours of one-on-one instruction that removes experienced personnel from active duty.

arXiv AI
Aug 18

Evaluating Multimodal LLMs across Text and Audio Modalities for Accessible Disaster Assistance

arXiv:2608. 14651v1 Announce Type: new Abstract: Effective disaster risk communication is a foundational humanitarian challenge, yet current emergency infrastructure fails to meet the needs of individuals with access and functional needs, including hard-of-hearing individuals, pregnant women, mothers with toddlers, and elderly individuals with dementia.

By Anuridhi Gupta, Samara Mansoor, Hemant Purohit
Hugging Face Trending Papers
Jun 8

Guide Me Out: A Framework to Benchmark VLM Operators Communication in Crisis Scenarios

Effective crisis response requires spatially grounded communication that bridges linguistic guidance of civilians with the physical environment, accounting for structural bottlenecks, evolving threats, and agent-specific contexts. Yet, current NLP research in crisis communication remains mainly limited to static, text-only classification settings, overlooking the critical communicative role of AI operators in dynamic, embodied scenarios.

arXiv AI
Sep 1

PermitGPT: A Unified Generative-AI Pipeline for Construction Hazard Forecasting, Permit Prediction, and Community Impact

PermitGPT is a generative‑AI framework that transforms unstructured construction permit descriptions into structured outputs for safety hazard identification, permit requirement specification, and community impact assessment. It aligns data from the NYC Department of Buildings, OSHA, and NYC 311 to create 90,000 prompt‑response pairs, fine‑tunes three open‑weight language models, and evaluates them on 2,833 test cases, reporting complementary performance across inference speed, lexical overlap, and semantic alignment. The study presents an initial AI‑assisted approach to construction governance and outlines future evaluation and validation directions.

By Mohd Ruhul Ameen, Farjana Aktar, Akif Islam, Momen Khandoker Ope, Abu Saleh Musa Miah, Jungpil Shin
arXiv AI
3d ago

Speech-based Psychological Crisis Assessment using LLMs

The paper presents an LLM-based framework for automatically classifying crisis levels in psychological support hotlines, addressing variability in human judgments and staffing constraints. It introduces a paralinguistic injection method that embeds non‑verbal emotional cues into transcripts, allowing the model to consider acoustic nuances. A reasoning‑enhanced training strategy encourages the model to produce diagnostic reasoning chains, which regularizes and improves classification, achieving a macro F1‑score of 0.802 and accuracy of 0.805 in 5‑fold cross‑validation.

By Terumi Chiba, Yang Luo, Ziyun Cui, Yongsheng Tong, Chao Zhang