The paper investigates how large language models (LLMs) can evaluate explanations in recommender systems. It generates 18 explanation prototypes and has 14 LLMs rate them, comparing the results to human ratings from a user study. Findings show that while LLMs mimic human rating patterns and correlate moderately with human judgments, their absolute agreement is low and varies with model size and evaluation design, leading to four practical recommendations for using LLMs in this context.
By Kathrin Wardatzky, Oana Inel, Luca Rossetto, Abraham Bernstein
The paper introduces a lifecycle framework for LLM-as-a-Judge systems used to evaluate recommendation explanations at Netflix. It outlines four phases—Birth, Training, Deployment, and Monitoring—detailing how each stage addresses specific technical and operational challenges. The authors report that after five weeks of A/B testing, judge-aligned explanations increased novel content viewing and successful browse-to-play sessions without quality takedowns.
By Emma Yanyang Kong, JJ Tan, Ishan Gupta, Lars Olds, Claire Campbell, David Fagnan, Veli Balin, Rohan Gosain, Louis Garcia, Minsu Jang
arXiv:2603. 02070v3 Announce Type: replace Abstract: When automating plan generation for a real-world sequential decision problem, the goal is often not to replace the human planner, but to facilitate an iterative reasoning and elicitation process, where the human's role is to guide the AI planner according to their preferences and expertise.
By Guilhem Fouilh\'e, Rebecca Eifler, Antonin Poch\'e, Sylvie Thi\'ebaux, Nicholas Asher
MEA is a multi‑agent framework that automates the selection and configuration of explanation tools for machine learning models across tabular, text, and vision data. A Proposer agent chooses appropriate tools based on the question and modality, while an Actor agent is trained end‑to‑end for faithfulness, producing natural‑language explanations. Experiments show that MEA outperforms existing post‑hoc explainers and closed‑source baselines, achieving significant faithfulness gains on six datasets.
By Yuyang Cheng, Raghav Kaushik Ravi, Srivarshinee Sridhar, Sriparna Saha, Akash Ghosh, Chirag Agarwal
arXiv:2606. 10156v1 Announce Type: cross Abstract: As recommender systems transition toward agentic, multi-turn conversational interfaces, evaluation paradigms have struggled to keep pace.
By Bharath Sivaram Narasimhan, Karthik R Narasimhan
XAI-Arena proposes using large language models (LLMs) as judges to evaluate the quality of explainable AI (XAI) explanations, aiming for reproducibility, scalability, and multidimensional assessment. The framework assesses dimensions such as simplicity, clarity, task adequacy, trust calibration, actionability, transparency, faithfulness, and overall interpretability across different datasets, models, and stakeholder personas. Human validation shows a strong positive correlation between LLM-generated and human ratings (Spearman's rho = .693, p < .001), supporting the viability of LLM-based evaluations.
By Yanfei Hu Fleischhauer, Alona Zharova, Nadja Klein, Stefan Feuerriegel