arXiv AI By Juli Huang, Hannah Clay, Sajjad Beygi, Thomas Sarda, Negin Golrezaei, Amin Saberi

MACS: A Hybrid Multi-Agent Framework for Reliable Conversational E-Commerce Recommendation

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arXiv:2608. 14068v1 Announce Type: cross Abstract: Conversational recommendation for e-commerce is increasingly mediated by large language models (LLMs), yet many real-world deployments operate under a stricter requirement: recommendations must be drawn only from a merchant's fixed catalog, without web search or unsupported product claims.

Machine-generated by The Flow from the publisher's headline and feed description — not written or checked by a human. The full article lives at arXiv AI.

arXiv AI
3d ago

RealWorldShop: Benchmarking and Improving Conversational Shopping Agents in Real-World E-commerce

RealWorldShop introduces a new benchmark for conversational shopping agents, featuring 3.28 million grounded products, structured shopping episodes, a profile‑grounded user simulator, and role‑play evaluation. Analysis reveals that existing systems generate locally plausible responses but struggle with state tracking, constraint updating, and grounded convergence, especially in ambiguous or multi‑intent scenarios. The authors propose REALSHOP_AGENT, a session‑control framework with explicit state management, shopping‑flow control, catalog‑grounded retrieval, and runtime guards, which consistently outperforms strong baselines on the benchmark.

By Xinwei Yang, Kelong Mao, Yudong Guo, Sulong Xu, Simiu Gu, Chen Huang, Wenqiang Lei
arXiv AI
Aug 10

Shape Your Feed: An LLM-based Agentic System for Conversational Recommendation

arXiv:2608. 06632v1 Announce Type: new Abstract: Industrial recommendation systems predominantly adopt a passive ranking paradigm that infers user preferences from implicit behavioral signals (e.

By Ziyun Xu, Bosen Ding, Yue Zhang, Ji Qi, Qingyuan Song, Jizhou Huang, Liwei Wang, Jefferey Santelli, Yue Weng, Qichao Que, Zhenheng Yang, Junfeng Pan, Linhong Zhu