arXiv AI By Jocelyn Kang, Caroline Zhang

KnowBench: Effort Reduction as a Unified, Deployment-Grounded Benchmark for Clinical AI

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KnowBench is a new benchmark for clinical AI that measures Effort Reduction (ER), the proportion of system-generated clinical work product accepted by clinicians after expert and safety review. The metric is applied uniformly across various administrative tasks—visit notes, billing codes, orders, EHR summarization, patient summaries, and decision support—using the clinician’s review-and-attestation as ground truth. An initial deployment of Knowtex’s models achieved an aggregate ER of 97.99% across more than one million encounters in six months, with specialty-specific ER ranging from 96.8% to 98.9%.

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