Existing emotional support conversation systems mainly focus on one-on-one seeker-supporter interactions and individual emotional states, leaving interpersonal relations in multi-party scenarios under...
The paper introduces RESCUE-BENCH, a benchmark for relation-aware multi‑party emotional support conversation systems. It is built from real couple and family interview data, comprising 191 samples, 7,079 annotated turns, and 1,064.8 minutes of video, and defines six tasks that assess relational understanding and relation‑sensitive support. Experiments with ten large language models show that while they handle local emotional cues reasonably well, they struggle with tasks that require modeling interpersonal relations, such as predicting relation patterns, viewpoints, and support strategies.
By Haichuan Hu, Yang Xiao, Mingni Tang, Jiawen Duan, Quanjun Zhang, Congqing He, Hao Zhang, Jiashuo Wang, Johan F. Hoorn, Wenjie Li
Emotional dialogue research includes two influential strategy traditions. Empathetic dialogue prioritizes understanding a speaker's emotional experience.
arXiv:2606. 04150v1 Announce Type: new Abstract: Public discourse and emerging policy typically assume that AI emotional support is a deliberate act: a lonely user consciously seeking comfort from a dedicated companion chatbot.
By Yaoxi Shi, Cathy Mengying Fang, Pattie Maez, Amit Goldenberg
arXiv:2607. 07824v1 Announce Type: cross Abstract: Large Language Models (LLMs) have substantially advanced persona-based dialogue agents for emotion-sensitive role simulation in healthcare, education, counseling, customer service, and interactive storytelling.
By Jingyao Cai, Shuaijun Liu, Abdul Rehman, Yutong Guo, Qin Tian, Thomas Dolby, Sue Green, Chantel Cox, Xiaosong Yang
arXiv:2607. 17564v1 Announce Type: new Abstract: AI companions are judged not only by single-turn fluency but by whether they sustain emotional continuity: remembering who the companion is, what the user prefers, and how the relationship has felt.
By Jingzhe Fang, Guozhi Xu, Yunfan Cui, Xiaochen Yang, Zhangyu Hua