arXiv AI By Daksh Raghuvanshi, Ved Vedere, Yifan Wang

StoreBench: A Live-Commerce Environment for Evaluating and Training Autonomous Operator Agents

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StoreBench is a live‑commerce environment where an autonomous agent runs a mid‑size online apparel store on a production‑grade backend, facing continuous customer orders, supplier price changes, and market shocks. The agent uses the same 29 merchant tools as a human operator, with a windowed operation budget that ties simulated time to actions, ensuring that model latency does not affect the simulation. Seven large language models were evaluated across 11 scenarios of 30–45 days and a full simulated year, but none matched the scripted smart‑triage policy, and human experts outperformed all models.

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MerchantBench: Benchmarking LLM Agents for Long-Term Coherence in E-Commerce Operations

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