arXiv AI By Catherine King, Lynnette Hui Xian Ng, Kathleen M. Carley

Beyond Effectiveness: A Multi-Criteria Framework for Comparing Practical Socio-Technical Interventions

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The paper introduces a multi‑criteria framework for evaluating sociotechnical interventions, moving beyond sole effectiveness to include political feasibility, user acceptance, cost, and implementation effort. Using misinformation as a case study, the authors surveyed 39 researchers on 40 interventions across these five criteria, revealing that the most effective solutions are not always the most acceptable or feasible. The study offers a decision framework to help practitioners balance these trade‑offs in designing interventions.

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