arXiv:2606. 02754v1 Announce Type: new Abstract: Personalization is a crucial capability of modern language agents.
By Peixuan Han, Hongyi Du, Jiayu Liu, Yihang Sun, Yutong Liu, Jiaxuan You
arXiv:2604. 07343v2 Announce Type: replace-cross Abstract: Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values.
By Qiyao Ma, Dechen Gao, Rui Cai, Boqi Zhao, Hanchu Zhou, Junshan Zhang, Zhe Zhao
arXiv:2606. 06614v1 Announce Type: cross Abstract: Despite growing interest, most evaluations of large language models' (LLMs') personalization abilities have relied on synthetic data.
By Lechen Zhang, Jiarui Liu, Tal August
The paper introduces SalesLLM, a bilingual (Chinese/English) benchmark for evaluating large language models (LLMs) in realistic sales dialogues. It comprises 30,074 scripted configurations and 1,805 curated multi‑turn scenarios from Financial Services and Consumer Goods, with controllable difficulty and personas. An automatic evaluation pipeline uses an LLM judge for sales‑process progress and fine‑tuned BERT classifiers for end‑of‑dialogue buying intent, while a user model, CustomerLM, is trained to improve simulation fidelity. SalesLLM scores correlate strongly with human ratings (Pearson r = 0.86) and reveal that top Chinese LLMs match junior‑to‑intermediate human salespeople but not experts, with cross‑lingual consistency remaining poor.
By Xuanbo Su, Wenhao Hu, Le Zhan, Yuting Xie, Kailin Lyu, Kaijie Chen, Ziwei Li, Yeqiang Wang, Haibo Su, Yunzhang Chen, Ling Huang
arXiv:2606. 05330v1 Announce Type: cross Abstract: Large language models can shift human beliefs across high-stakes domains, but most persuasion studies rely on pre/post belief change.
By Jared Moore, Noah Goodman, Nick Haber, Max Kleiman-Weiner
arXiv:2608.28833v1 Announce Type: new
Abstract: While Large language models (LLMs) incorporate user personalization signals to improve usability and helpfulness, they increasingly shift from providin...
By Yumeng Wang, Yuchen Wu, Cheng Qian, Zhiyuan Fan, Hyeonjeong Ha, Shujin Wu, Jiayu Liu, Heng Ji, Ge Wang