arXiv Computation and Language By Lucky Onyekwelu-Udoka, Md Shafiqul Islam

ASR-Style Transcript Normalization Removes Useful Pragmatic Signal for Dialogue Act Classification

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The study investigates how automatic speech recognition (ASR) transcript normalization—specifically the removal of filled pauses, punctuation, and colloquial expansions—affects dialogue act classification. By testing nine transcript conditions across six classifiers and three conversational corpora, the authors find that heavy normalization consistently lowers Macro‑F1 scores, especially when using a comprehensive filler lexicon. Punctuation removal and selective filler removal also degrade performance, indicating that the impact of normalization varies with preprocessing choices, feature extraction methods, and the conversational context.

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