arXiv Computation and Language

CounselReflect: Opportunities and Challenges for Designing Tools to Support Self-Reflection on Mental Health and Well-Being Conversations with AI

The paper introduces CounselReflect, a tool that converts counseling quality metrics into a framework for users to reflect on their mental‑health AI conversations. Through interviews with 21 users, the study finds that while most participants rarely reflect on their interactions, they identify specific questions they would like such a tool to address. The findings also reveal that users tend to confirm existing beliefs and focus on familiar dimensions, highlighting the need for reflection tools to expose blind spots and encourage a more comprehensive examination of AI interactions, especially when revisiting emotionally charged exchanges.

arXiv Computation and Language
Sep 23

From Pattern Recognizers to Personalized Companions: A Survey of Large Language Models in Mental Health

The article surveys how large language models (LLMs) are being applied to mental health, outlining a three‑phase evolution: Phase I uses LLMs as passive information tools and pattern recognizers for assessment; Phase II employs them as empathetic conversationalists for stateless, in‑the‑moment interactions; Phase III aims to create longitudinal, personalized companions that act as stateful cognitive agents. It systematically reviews core technologies, agent architectures (Profile, Memory, Reasoning, Planning), and the datasets and benchmarks that support this progression, offering a coherent narrative and roadmap for future research. The survey also provides a curated resource list at https://github.com/Emo-gml/Awesome-Mental-Health-LLMs.

By He Hu, Yucheng Zhou, Qianning Wang, Yingjian Zou, Chiyuan Ma, Juzheng Si, Jianzhuang Liu, Zitong Yu, Laizhong Cui, Fei Ma, Qi Tian
arXiv AI
Oct 26

PAIR-SAFE: A Paired-Agent Approach for Runtime Auditing and Refining AI-Mediated Mental Health Support

PAIR‑SAFE is a paired‑agent framework that pairs a Responder agent with a Judge agent grounded in the clinically validated Motivational Interviewing Treatment Integrity (MITI‑4) to audit and refine AI‑mediated mental health support in real time. The Judge evaluates each response and issues “allow” or “revise” decisions, guiding the Responder toward more clinically aligned interactions. Experiments with a support‑seeker simulator show that Judge‑supervised interactions significantly improve MITI dimensions such as Partnership, Seek Collaboration, and overall relational quality, with findings corroborated by expert evaluation.

By Jiwon Kim, Violeta J. Rodriguez, Dong Whi Yoo, Eshwar Chandrasekharan, Koustuv Saha
OpenAI Blog
Sep 23

Introducing MentalHealthBench

Introducing MentalHealthBench, a new benchmark developed by OpenAI, is designed to evaluate AI responses in realistic mental health conversations. The benchmark is expert-informed, focusing on assessing both helpfulness and safety of the AI’s replies. It aims to provide a standardized way to measure performance in sensitive mental health contexts.

arXiv AI
Sep 15

Personalizing Personal Health Interfaces: Co-Design with Generative AI

The paper explores how generative AI can lower the barrier to personalizing health dashboards by enabling users to co-design interfaces in Figma Make. In a study with 14 participants, redesigns of Google and Apple Health focused on personal context, future planning, and interactive experiences, though conversational AI designs tended toward chat-window conventions. AI facilitated the materialization of loosely articulated ideas, yet model defaults and generation latency influenced iteration, and the process highlighted interpretability and accountability over privacy, trust, and emotional safety.

By Karthik S. Bhat, Vidhi Shah, Vedika Agnihotri, Dong Whi Yoo, Koustuv Saha
arXiv Computation and Language
Oct 16

MindEval2: Clinically Grounded Patients and Rubrics for Evaluating Language Models in Mental Health Support

MindEval2 is a new evaluation framework for AI chatbots in mental health support, comprising Mental Health Quality Rubrics (MHQR) and the MindSim patient simulation harness. MHQR, developed with PhD-level psychologists, provides explicit, actionable criteria for assessing response quality, while MindSim offers realistic, longitudinal patient interactions with a memory component. The study evaluated 18 models, finding that although surface-level quality has improved, guidance calibration remains the main failure across all models.

By John Mendon\c{c}a, Daniel Tschernutter, Jos\'e Pombal, Areti Vassilopoulos, Catarina Botelho, Ignacio Sarasua, Maya D'Eon, Nuno Guerreiro, Ricardo Rei
arXiv Computation and Language
Aug 28

Beyond Reflection: Affirmation as a Promising Behavioral Marker Associated with Quality in Text-Based Counseling

The paper investigates which counselor behaviors correlate with higher dialogue quality in AI-assisted text-based counseling. Using the KokoroChat dataset, the authors find that the strategy of affirmation consistently associates with better session quality, more so than reflection. Cross-dataset experiments suggest this signal also appears, to some extent, in an English dataset of non-expert supporters.

By Michimasa Inaba