Existing emotional support conversation systems mainly focus on one-on-one seeker-supporter interactions and individual emotional states, leaving interpersonal relations in multi-party scenarios under...
arXiv:2608.13168v2 Announce Type: replace
Abstract: As large language models (LLMs) are increasingly applied for emotional companionship, evaluating their behavior and capabilities in intimate relati...
By Junkai Zhou, Shiting Guan, Zhaoyi Zhang
The paper introduces RESCUE-BENCH, a benchmark for relation-aware multi‑party emotional support conversation systems. It is built from real couple and family interview data, comprising 191 samples, 7,079 annotated turns, and 1,064.8 minutes of video, and defines six tasks that assess relational understanding and relation‑sensitive support. Experiments with ten large language models show that while they handle local emotional cues reasonably well, they struggle with tasks that require modeling interpersonal relations, such as predicting relation patterns, viewpoints, and support strategies.
By Haichuan Hu, Yang Xiao, Mingni Tang, Jiawen Duan, Quanjun Zhang, Congqing He, Hao Zhang, Jiashuo Wang, Johan F. Hoorn, Wenjie Li
Emotional dialogue research includes two influential strategy traditions. Empathetic dialogue prioritizes understanding a speaker's emotional experience.
arXiv:2606. 04150v1 Announce Type: new Abstract: Public discourse and emerging policy typically assume that AI emotional support is a deliberate act: a lonely user consciously seeking comfort from a dedicated companion chatbot.
By Yaoxi Shi, Cathy Mengying Fang, Pattie Maez, Amit Goldenberg
arXiv:2607. 07824v1 Announce Type: cross Abstract: Large Language Models (LLMs) have substantially advanced persona-based dialogue agents for emotion-sensitive role simulation in healthcare, education, counseling, customer service, and interactive storytelling.
By Jingyao Cai, Shuaijun Liu, Abdul Rehman, Yutong Guo, Qin Tian, Thomas Dolby, Sue Green, Chantel Cox, Xiaosong Yang
arXiv:2607. 17564v1 Announce Type: new Abstract: AI companions are judged not only by single-turn fluency but by whether they sustain emotional continuity: remembering who the companion is, what the user prefers, and how the relationship has felt.
By Jingzhe Fang, Guozhi Xu, Yunfan Cui, Xiaochen Yang, Zhangyu Hua
arXiv:2609.35953v1 Announce Type: new
Abstract: Young people increasingly turn to General-Purpose Conversational Agents (GPCAs), such as ChatGPT, in moments of distress. We examine young adults' (age...
By Marx Wang, Ella Zhang, Cameron Tan, Andrea Mock, Songling Ngo, Zijing Wang, Robert Wolfe, Shirin Amouei, Rachel A. Hanebutt, Desmond C. Ong, Caroline Figueroa, Katie Davis, Anind K. Dey, Alexis Hiniker
arXiv:2607.23648v2 Announce Type: replace
Abstract: Using large language models (LLMs) to assist psychological counseling is an important task in the field of natural language processing. The constru...
By Kaitong Weng, Lixin Liu, Zihao Liu, Bo Wang, Shiguang Ni
LLM companions are deployed at scale in personally consequential settings, yet poorly evaluated. Existing benchmarks use hand-authored scenarios and prompted simulators, aggregate empathy into one score, and overlook judge biases such as same-family favoritism and scale drift.
arXiv:2607. 14593v1 Announce Type: cross Abstract: As conversational AI systems are designed for repeated use, a central question is how a series of interactions becomes a relationship.
By Ryuichi Sumida, Mao Saeki, Masaki Eguchi, Sadahiro Yoshikawa, Koji Inoue, Tatsuya Kawahara, Yoichi Matsuyama
arXiv:2610.18541v2 Announce Type: replace
Abstract: Language models are increasingly expected to support users in stressful or uncertain situations, where warmth and empathy are desirable. While rece...
By Letian Shi, Kanwal Mehreen, Deheng Zhang, Yuxia Wang