Hugging Face Blog

Introducing Real World VoiceEQ: Measuring the human quality of voice AI

arXiv AI
Jul 17

RW-Voice-EQ Bench: A Real World Benchmark for Evaluating Voice AI Systems

arXiv:2607. 14846v1 Announce Type: cross Abstract: Current voice AI benchmarks typically evaluate isolated capabilities such as speech intelligibility, word error rate, or text-based dialogue quality, but they rarely test whether systems harness the acoustic information that distinguishes spoken language from its textual representation.

By David Ayllon, Alice Baird, Jeffrey Brooks, Franc Camps-Febrer, Jakub Piotr C{\l}apa, Theo Lebryk, Jens Madsen, Olya Ossipova, Sharath Rao, Hoon Shin, Tigran Soghbatyan, Georg Streich, Rashish Tandon, Panagiotis Tzirakis
arXiv Computation and Language
Sep 10

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

arXiv:2605.13841v3 Announce Type: replace-cross Abstract: Voice agents are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses realistic conversatio...

By Tara Bogavelli, Gabrielle Gauthier Melan\c{c}on, Katrina Stankiewicz, Oluwanifemi Bamgbose, Fanny Riols, Hoang H. Nguyen, Raghav Mehndiratta, Lindsay Devon Brin, Joseph Marinier, Hari Subramani, Anil Madamala, Sridhar Krishna Nemala, Srinivas Sunkara