arXiv AI

AI-Driven Feedback Systems, Digital Labour, and Silent Quitting: Transforming African Workplaces

arXiv AI
Sep 1

The Landscape of Generative AI in Information Systems: A Synthesis of Secondary Reviews and Research Agendas

The paper reviews secondary studies and research agendas on generative AI (GenAI) in information systems, synthesizing evidence from 28 selected papers. It identifies GenAI’s transformative benefits—productivity, innovation, personalization, and democratized expertise—while highlighting challenges such as technical unreliability, ethical risks, and governance gaps. The authors propose a research agenda that shifts IS scholarship toward shaping the co‑evolution of AI capabilities with organizational routines, societal values, and regulatory institutions, emphasizing hybrid human‑AI ensembles, situated validation, design principles for probabilistic systems, and adaptive governance.

By Aleksander Jarz\k{e}bowicz, Adam Przyby{\l}ek, Jacinto Estima, Yen Ying Ng, Jakub Swacha, Beata Zielosko, Lech Madeyski, Noel Carroll, Kai-Kristian Kemell, Bartosz Marcinkowski, Alberto Rodrigues da Silva, Viktoria Stray, Netta Iivari, Anh Nguyen-Duc, Jorge Melegati, Boris Deliba\v{s}i\'c, Emilio Insfran
arXiv Computation and Language
Sep 21

Measuring Digital Labour Market Transitions with a Digital Semantic Score: An AI-Based Methodology Applied to the Dutch Labour Market

The paper presents an AI-based methodology that uses embedding-based similarity search and large language model classification to map Dutch job profiles to harmonised ESCO occupations. It introduces a Digital Semantic Score, which quantifies the association of job titles and skills with digital concepts relative to a non-digital reference, moving beyond keyword-based approaches. The study finds that digitalisation is unevenly distributed across occupations, with managerial, professional, and ICT roles showing the strongest digital language, while career-transition and skill analyses reveal pathway-dependent movement toward digital work and a multidimensional nature of digital capability.

By Sadegh Shahmohammadi, Xavier Pinho, Mairi Bowdler, Suhendan Adiguzel-van Zoelen, Joost van Genabeek
arXiv AI
Aug 28

Toward a New Science of AI as Cognitive Infrastructure

The paper proposes a new interdisciplinary field called Cognitive Infrastructure Studies (CIS) to examine how AI systems act as invisible, foundational cognitive infrastructures that shape what people can know and do in digital societies. It argues that these infrastructures, through anticipatory personalization and adaptive invisibility, automate relevance judgments and shift epistemic agency to non‑human systems. CIS offers methodological tools, such as infrastructure breakdown experiments, to uncover the hidden cognitive dependencies created by AI preprocessing across individual, collective, and societal levels.

By Giuseppe Riva
arXiv AI
Jun 26

Dream machine -- the next creative economy

arXiv:2606. 26114v1 Announce Type: cross Abstract: We examine the structural transformation of creative industries under generative artificial intelligence, drawing on 374 primary sources spanning policy documents, industry data, creator surveys, and platform analytics.

By Peter Woodbridge, John J. O'Hare
arXiv AI
Aug 3

Unanticipated Effects of Generative AI on Expertise Pathways and Performance Perception in System Administration

arXiv:2607. 28650v1 Announce Type: cross Abstract: While industry discourse often emphasizes immediate productivity gains and frames GenAI primarily as a tool for automation, the integration of GenAI into system administration may involve deeper shifts in professional practice that are not yet fully understood.

By Rana Abou Khamis, Hala Assal, Ashraf Matrawy
arXiv AI
Jun 9

Can Data Work be Reparative?

arXiv:2606. 09408v1 Announce Type: cross Abstract: We present an ethnographic study of an alternative approach to data work, developed by a civic-tech initiative that builds datasets for training and benchmarking online safety systems.

By Srravya Chandhiramowuli, Ding Wang, Alex Taylor