OpenAI Blog
May 14
Helping ChatGPT better recognize context in sensitive conversations
Learn how new ChatGPT safety updates improve context awareness in sensitive conversations, helping detect risk over time and respond more safely.
Strengthening ChatGPT’s responses in sensitive conversations
OpenAI collaborated with 170+ mental health experts to improve ChatGPT’s ability to recognize distress, respond empathetically, and guide users toward real-world support—reducing unsafe responses by up to 80%. Learn how we’re making ChatGPT safer and more supportive in sensitive moments.
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OpenAI Blog
Oct 14, 2025
Expert Council on Well-Being and AI
OpenAI’s new Expert Council on Well-Being and AI brings together leading psychologists, clinicians, and researchers to guide how ChatGPT supports emotional health, especially for teens. Learn how their insights are shaping safer, more caring AI experiences.
arXiv AI
4d ago
Right Words, Wrong Moment: A Clinician-Grounded Analysis of Distress in 19,930 Conversations between Young People and ChatGPT
arXiv:2609.35953v1 Announce Type: new Abstract: Young people increasingly turn to General-Purpose Conversational Agents (GPCAs), such as ChatGPT, in moments of distress. We examine young adults' (age...
OpenAI Blog
Apr 28
Our commitment to community safety
Learn how OpenAI protects community safety in ChatGPT through model safeguards, misuse detection, policy enforcement, and collaboration with safety experts.
OpenAI Blog
Sep 2, 2025
Building more helpful ChatGPT experiences for everyone
We’re partnering with experts, strengthening protections for teens with parental controls, and routing sensitive conversations to reasoning models in ChatGPT.
OpenAI Blog
Feb 27
An update on our mental health-related work
OpenAI shares updates on its mental health safety work, including parental controls, trusted contacts, improved distress detection, and recent litigation developments.
OpenAI Blog
Apr 22
Making ChatGPT better for clinicians
OpenAI makes ChatGPT for Clinicians free for verified U. S.
OpenAI Blog
Jul 16
Why teens deserve access to safe AI
Learn how OpenAI is making ChatGPT safer for teens with age-appropriate protections, learning tools, parental controls, and expert partnerships.
OpenAI Blog
May 21
AdventHealth advances whole-person care with OpenAI
AdventHealth is using ChatGPT for Healthcare to streamline workflows, reduce administrative burden, and return more time to patient care.
arXiv AI
Jul 28
Risk Governance for Generative AI Mental Health Support: A Multi-Turn Safety Architecture
arXiv:2607. 22692v1 Announce Type: new Abstract: Large language models (LLMs) are increasingly used for emotional support despite lacking mechanisms to safely govern evolving mental health risk.
OpenAI Blog
Mar 21, 2025
Early methods for studying affective use and emotional well-being on ChatGPT
An OpenAI and MIT Media Lab Research collaboration.
OpenAI Blog
Oct 27, 2025
Addendum to GPT-5 System Card: Sensitive conversations
This system card details GPT-5’s improvements in handling sensitive conversations, including new benchmarks for emotional reliance, mental health, and jailbreak resistance.