Learn how new ChatGPT safety updates improve context awareness in sensitive conversations, helping detect risk over time and respond more safely.
OpenAI collaborated with 170+ mental health experts to improve ChatGPT’s ability to recognize distress, respond empathetically, and guide users toward real-world support—reducing unsafe responses by up to 80%. Learn how we’re making ChatGPT safer and more supportive in sensitive moments.
Introducing Trusted Contact in ChatGPT, an optional safety feature that notifies someone you trust if serious self-harm concerns are detected.
Learn how ChatGPT safeguards your privacy, reduces personal data in training, and gives you control over whether your conversations improve AI models.
We’re partnering with experts, strengthening protections for teens with parental controls, and routing sensitive conversations to reasoning models in ChatGPT.
Learn how OpenAI protects community safety in ChatGPT through model safeguards, misuse detection, policy enforcement, and collaboration with safety experts.
Learn how to personalize ChatGPT using custom instructions and memory to get more relevant, consistent, and tailored responses.
We build ChatGPT to help you thrive in all the ways you want. Learn how we're improving support for tough moments, have rolled out reminders to take breaks, and are working on better life advice, all guided by expert input.
This system card details GPT-5’s improvements in handling sensitive conversations, including new benchmarks for emotional reliance, mental health, and jailbreak resistance.
Learn how marketing teams use ChatGPT to plan campaigns, generate content, analyze performance, and move from ideas to execution faster.
arXiv:2607. 22692v1 Announce Type: new Abstract: Large language models (LLMs) are increasingly used for emotional support despite lacking mechanisms to safely govern evolving mental health risk.
Learn how to use AI responsibly with best practices for safety, accuracy, and transparency when using tools like ChatGPT.
Learn how customer success teams use ChatGPT to manage accounts, improve communication, reduce churn, and drive adoption and renewals.