When social chatbots make mistakes, and they do, how they recover determines whether users trust them again. Social chatbots are increasingly integrated into everyday life, yet they remain prone to generating convincing but inaccurate information.
arXiv:2607. 24761v1 Announce Type: cross Abstract: Research on human-AI interaction has long framed verification of system outputs as a trust-contingent behavior that better-calibrated trust should reduce.
By Aung Pyae
arXiv:2608. 11794v1 Announce Type: cross Abstract: The growing role of AI-generated content and AI-enabled systems in public communication has led regulators to demand clear disclosure of content provenance and AI involvement.
By Adrian Rauchfleisch, Andreas Jungherr
arXiv:2606. 21317v2 Announce Type: replace-cross Abstract: Recent work has raised concerns about the influence of sycophantic AI on user judgment and relationships.
By Lujain Ibrahim, Myra Cheng, Cinoo Lee, Pranav Khadpe, Desmond Ong, Dan Jurafsky, Diyi Yang
The growing role of AI-generated content and AI-enabled systems in public communication has led regulators to demand clear disclosure of content provenance and AI involvement. But the effects of such disclosures remain uncertain.
arXiv:2607. 25166v1 Announce Type: new Abstract: AI chatbots can be ``sycophantic,'' or overly agreeable and flattering toward users.
By Meryl Ye, Robert Kraut, Steve Rathje
arXiv:2607. 20001v1 Announce Type: cross Abstract: Artificial intelligence (AI) chatbots (e.
By Uwe Peters
arXiv:2608. 10672v1 Announce Type: cross Abstract: Social interaction has become one of the most common uses of LLMs, yet research on emotional bonds with AI has focused largely on how users experience these systems, leaving the systems' role in relationship formation poorly understood.
By Lisa M\"uhl, Jessica M. Szczuka
arXiv:2606. 20605v2 Announce Type: replace-cross Abstract: Background: Generative artificial intelligence (GenAI) is increasingly used for health information, yet its influence on users' trust calibration remains unclear.
By Arif Ahmed, Gondy Leroy, Agrim Sachdeva, Philip Harber, Stephen A. Rains, Seokjun Youn, Prosanta Barai
arXiv:2607. 25057v1 Announce Type: new Abstract: As conversational AI systems become increasingly integrated into daily life, their potential effects on user well-being require ongoing attention.
By Jina Suh, Mihaela Vorvoreanu, Forough Poursabzi-Sangdeh, Emily Tseng, Eugenia Kim, Luke Nicholls, James W. Pennebaker, Eric Horvitz
arXiv:2406. 13049v3 Announce Type: replace-cross Abstract: Personalized phishing is difficult to defend against because messages can be tailored to a target's work, interests, and social context.
By Jerson Francia, Derek Hansen, Benjamin Schooley, Matthew Taylor, Shydra Valynn Murray, Rebekah Cornelius, Greg Snow
arXiv:2602. 05088v4 Announce Type: replace Abstract: Millions of people now use generative AI chatbots for psychological support.
By Kate H. Bentley, Luca Belli, Adam M. Chekroud, Emily J. Ward, Emily R. Dworkin, Emily Van Ark, Kelly M. Johnston, Will Alexander, Millard Brown, Matt Hawrilenko