UXBench Pro is a new benchmark that evaluates personalized user experience in multi-turn dialogue interactions. It contains 1,000 test instances from real user interactions across 12 task scenarios and 82 domains, each paired with a FACTORS user profile describing seven behavioral facets. The benchmark introduces a dual-perspective evaluation: a personalized User Reward Model for third‑person judgment and Sim4Eval, a user simulator for first‑person evaluation across four cognitive state dimensions, along with meta‑benchmarks URMBench and USimBench to assess evaluator reliability.
arXiv:2607. 27816v2 Announce Type: replace-cross Abstract: Role-playing agents (RPAs) have become one of the most important consumer applications of large language models.
arXiv:2604. 07343v2 Announce Type: replace-cross Abstract: Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values.
arXiv:2602. 12394v2 Announce Type: replace Abstract: Personalized prompting offers large opportunities for deploying large language models (LLMs) to diverse users, yet existing prompt optimization methods primarily focus on task-level optimization while largely overlooking user-specific preferences and latent constraints of individual users.
The paper introduces user simulators that provide intrinsic feedback by incorporating latent evaluation states such as internal thoughts, reactions, and scalar ratings. These simulators, trained on real user–assistant interaction logs, outperform prompted baselines in realism and critiquing behaviors, and their turn‑level evaluations better align with human judgments. Additionally, the intrinsic feedback serves as an effective reward signal for multi‑turn reinforcement learning, reducing compute requirements by over 50% compared to setups using external judge LLMs.
arXiv:2603.04191v2 Announce Type: replace Abstract: Large Language Models (LLMs) are increasingly serving as personal assistants, where users may share individual preferences over extended interactio...
The paper introduces Calibrated User Embeddings (CUE), a framework that encodes real user sessions into continuous representations and decodes them into persona commands to steer large language models (LLMs) as user simulators without additional training. CUE enables user-conditioned replay of past interactions and generates novel personas that better align with real-user success rates and failure patterns. Evaluations on the τ²‑Bench dataset show that CUE‑driven simulators commit fewer simulator‑attributed errors, more accurately reproduce real‑user failure modes, and maintain competitive user fidelity across various tasks and LLMs.
arXiv:2606. 06614v1 Announce Type: cross Abstract: Despite growing interest, most evaluations of large language models' (LLMs') personalization abilities have relied on synthetic data.
arXiv:2609.14648v1 Announce Type: new Abstract: Aligning multi-turn dialogue agents is usually framed as matching turn-level human preferences, yet direct optimization of long-term outcomes is often...
SimInter is a pipeline that enriches user profiles for conversational recommender systems by conducting synthetic interviews between two large language model agents, grounded in users’ statistical profiles and historical conversational evidence. An audit agent flags potential fabrication and stereotyping at each turn before enrichment. In experiments on movie recommendation, SimInter significantly increases the diversity of expressed preference aspects and improves simulator performance with two recommenders, with high human agreement on enriched attributes and auditor decisions.
arXiv:2606. 02798v1 Announce Type: new Abstract: Many decision-support settings require systems that adapt to individual users, but evaluation data for this problem remain limited.
arXiv:2609.38043v1 Announce Type: new Abstract: Interactive agent benchmarks and multi-turn reinforcement learning increasingly place a second language model in the role of the user. This simulated u...
arXiv:2609.00608v1 Announce Type: new Abstract: LLM-based user simulators are increasingly used to evaluate autonomous agents at scale, in place of costly human evaluations. Despite this promise, the...