Whose Assessment of Distress? Community Perspectives and LLM Alignment on Well-Being Posts
Read the original on arXiv Computation and Language →The study investigates how large language models (LLMs) assess psychological distress in online posts from six identity‑based communities. Through a perspectivist annotation task, 321 participants provided 9,587 judgments on 1,198 Reddit posts, revealing modest in‑group agreement (OR = 1.18) that varies across communities. When evaluated against these community‑specific labels, open‑weight LLMs consistently over‑estimate distress—achieving only 31–44% accuracy on posts perceived as none‑to‑mild—while newer models like GPT‑5 and Gemini 2.5 Pro show similar inflation, whereas Claude Opus 4 is more conservative. "whyItMatters":"The findings highlight that miscalibrated distress detection by LLMs can disproportionately impact the very communities they aim to serve, underscoring the need for equitable AI deployment in mental‑health contexts."
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