arXiv Computation and Language By Shachar Don-Yehiya, Leshem Choshen, Omri Abend

User Feedback Provides a Unique Signal that LLMs Can not Detect

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The paper argues that user feedback from real interactions is a valuable learning signal for Large Language Models (LLMs), contrary to recent claims that it is too noisy to use. By creating synthetic data with a clear ground truth and testing on naturalistic data, the authors show that revisions guided by user feedback fix targeted issues more often than baseline revisions. They further reveal that current evaluation methods bias against feedback‑driven improvements, as judges tend to overlook genuinely corrected responses and favor inferior baselines.

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