arXiv:2608. 06329v1 Announce Type: cross Abstract: Task-oriented conversational agents are evaluated using curated or automatically generated benchmarks, yet benchmark quality is rarely assessed.
By Noam Koren, Roy Bar-Haim, Abigail Goldsteen
arXiv:2607. 27816v2 Announce Type: replace-cross Abstract: Role-playing agents (RPAs) have become one of the most important consumer applications of large language models.
By Yuhang Zhu, Mingxuan Du, Benfeng Xu, Jie Gao, Lingyun Yu, Hongtao Xie
arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.
By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv:2606. 11070v1 Announce Type: cross Abstract: Recent advances in reasoning and tool-calling capabilities of large language models (LLMs) have enabled increasingly capable agentic systems.
By Genta Indra Winata, Amartya Chakraborty, Yuzhen Lin, Swasthi P Rao, Shikhhar Siingh, Houhan Lu, Nadia Bathaee, Sriharsha Hatwar, Paresh Dashore, Anmol Jain, Kshitij Tayal, Xiuzhu Lin, Anirban Das, Sambit Sahu, Shi-Xiong Zhang
arXiv:2606. 10156v1 Announce Type: cross Abstract: As recommender systems transition toward agentic, multi-turn conversational interfaces, evaluation paradigms have struggled to keep pace.
By Bharath Sivaram Narasimhan, Karthik R Narasimhan
arXiv:2608. 03166v1 Announce Type: new Abstract: Role-Playing Language Agents (RPLAs) are increasingly deployed in high-stakes applications such as healthcare assistance, customer support, and education, where maintaining consistent personas, ethical constraints, and behavioral coherence under adversarial pressure is critical.
By Saqib Shouqi, Abdullah Nazly, Januki Wanniarachchi, Ravisha De Alwis