arXiv AI By Marina Mitiaeva, Lu Xiao

Talking Past the Machine: Morality, Politeness, and Alignment in Human-AI Dialogue

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The paper examines how conversational AI, specifically ChatGPT, displays aspects of cooperative dialogue such as morality, politeness, and alignment compared to human-human conversations. Using over 26,000 multi‑turn dialogues and mixed‑effects modeling, the authors find that AI mimics the surface features of cooperation—like warmth and hedging—yet lacks the underlying social architecture that drives mutual adaptation. Key findings include a dissociation between AI’s moral output and human negotiation, a decline in linguistic convergence, and a reversal of typical human accommodation mechanisms when interacting with AI.

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