arXiv:2607. 25042v1 Announce Type: new Abstract: The evolution of customer support systems is rapidly advancing with agentic chatbots, yet these systems face significant limitations when accessing enterprise data without predefined API endpoints.
By Bhanu Teja Rangaraju, Chandan Kumar
arXiv:2606. 25147v1 Announce Type: cross Abstract: User modeling in industrial recommender systems typically produces dense embeddings, which suffer from representational constraints inherent to fixed-dimensional vectors.
By Qingyun Liu, Bo Yan, Yang Liu, Yuji Roh, Ekansh Sharma, Likang Yin, Emma Olowo, Min-hsuan Tsai, Yuxuan Li, Diego Uribe, Saksham Aggarwal, Siqi Wu, Yuan Hao, Vikas Kedigehalli, Lukasz Heldt, Lichan Hong, Li Wei, Xinyang Yi
arXiv:2604. 26197v3 Announce Type: replace-cross Abstract: Large Language Model (LLM) agents are increasingly used in real-world products, where personalized and context-aware user interactions are essential.
By Zhentao Xu, Shangjin Zhang, Emir Poyraz, Yvonne Li, Ye Jin, Xie Lu, Xiaoyang Gu, Karthik Ramgopal, Praveen Kumar Bodigutla, Xiaofeng Wang
arXiv:2605. 27441v2 Announce Type: replace-cross Abstract: Query understanding in large-scale industrial search systems is typically implemented as a cascade of disparate, task-specific components.
By Ping Liu, Qianqi Shen, Jianqiang Shen, Chunnan Yao, Kevin Kao, Rajat Arora, Dan Xu, Baofen Zheng, Yunxiang Ren, Benjamin Le, Ali Hooshmand, Igor Lapchuk, Juan Bottaro, Raghavan Muthuregunathan, Caleb Johnson, Liangjie Hong, Jingwei Wu, Wenjing Zhang
Sequential recommendation aims to predict users' next interaction with items by analyzing their historical behavior. However, the limited quality of item representations remains a critical bottleneck.
arXiv:2607. 23121v1 Announce Type: cross Abstract: Dynamic Product Ads (DPA) require retrieving relevant items from multi-million product catalogs, balancing two competing objectives: retargeting (re-surfacing known interests) and prospecting (discovering new categories).
By Congfei Zhang, Jingxiao Ma, Xiaodong Liu, Hsiang-wei Chao, Siman Wang, Ge Liu, Shantanu Aggarwal, Vincent Zhang, Meghana Missula, Rachel Liao, Zichu Li, Xiao Bai, Yunzhi Zhou, Yajun Wang, Zhe Liu, Jinchao Li, Yu Zhang