arXiv AI By Leanne Tan, Rohan Jaggi, Shaun Khoo, Roy Ka-Wei Lee

Project Kaleidoscope: Contextual, Human-Aligned Evaluation for Real-World AI Applications

Read the original on arXiv AI →

arXiv:2607. 14673v1 Announce Type: new Abstract: Evaluations (Evals) are a deployment bottleneck for real-world AI applications: public benchmarks rarely match a team's users, context, or policies, and human review is often tedious to scale.

Machine-generated by The Flow from the publisher's headline and feed description — not written or checked by a human. The full article lives at arXiv AI.

arXiv Computation and Language
Sep 22

LLJ Cards: Best practices for the Use of LLMs as Judges

arXiv:2609.24516v1 Announce Type: new Abstract: In recent years, large language models (LLMs) have emerged as a popular alternative for evaluation. Often referred to as LLMs as judges (LLJs), these s...

By Khaoula Chehbouni, Melina Medjdoub, Florian Carichon, Golnoosh Farnadi, Jackie Chi Kit Cheung
arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv AI
Sep 7

A Human-in-the-Loop Framework for AI-Assisted Scoring in Large-Scale Writing Assessment

The paper introduces a human‑in‑the‑loop framework for AI‑assisted scoring of short written responses in a large‑scale national assessment. Using data from two recent test editions with about 5,000 student responses each, the authors validate that AI‑generated scores align moderately to highly with human raters across multiple rubric dimensions. The framework includes a correction workflow that flags cases needing human review, thereby reducing manual workload while maintaining assessment quality.

By Mar\'ia Eugenia Curi, Germ\'an Capdehourat, Isabel Amigo, Magdalena Romano, Rosana Serra, Adri\'an Silveira, Andr\'es Peri
arXiv AI
Aug 26

Benchmarking LLM Judges for Voice-Agent Evaluation: Reliability, Calibration, and Human Oversight

The paper evaluates the use of large language models (LLMs) as judges for assessing conversational voice agents, comparing human judgments with GPT‑4.1 and GPT‑5 across telecom and retail interactions. It examines agreement, metric‑level correlations, and consistency across three evaluation configurations (p0, p1, p2) to determine how reliably LLMs can judge conversational quality and safety. The study finds that LLM‑based evaluation can be effective but its reliability varies by metric and configuration, suggesting a hybrid approach where LLMs handle scalable assessment while humans focus on metrics requiring contextual interpretation.

By Anupam Purwar, Shashank Singh, Kritika Srivastava