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arXiv:2606. 02754v1 Announce Type: new Abstract: Personalization is a crucial capability of modern language agents.
arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.
The paper introduces TRACER, a multi‑turn user simulator that models evolving user intent and aligns simulated behavior with real interaction trajectories. TRACER is trained first with supervised fine‑tuning on real dialogues and then with reinforcement learning that uses hierarchical outcome‑ and trajectory‑level rewards to address reward sparsity and credit assignment. In real customer‑service sessions, TRACER‑7B outperforms the best baseline by 11.4 conversion F1, achieves the lowest group‑level conversion‑rate error and semantic trajectory distance, and generalizes to out‑of‑distribution scenarios, while human Turing tests show its conversations appear natural. The authors also present the Dynamic Marketing Benchmark, which evaluates both persuasion effectiveness and response quality of large language models through simulated interactions, demonstrating that higher response quality does not always lead to higher conversion rates.
arXiv:2609.01188v1 Announce Type: new Abstract: Large Language Models (LLMs) are revolutionizing digital communication by powering conversational agents deployed across domains such as customer servi...
The paper examines whether fine‑tuning large language models (LLMs) with personality‑labelled data improves their ability to act as socially interactive agents. Two small open‑weight LLMs were fine‑tuned on a corpus of personality‑labelled social media posts and dialogues, and the resulting models were evaluated in various social interaction scenarios by independent LLM judges. The findings show that the fine‑tuned models do not outperform their baseline counterparts in role‑playing personalities, though they offer comparable text quality and increased linguistic diversity for the Qwen models; low inter‑rater agreement limits confidence in the results, suggesting future work should focus on training data quality and domain alignment.
The paper introduces a three-tier persona vector to generate diverse, realistic user inputs for evaluating tool-augmented LLM agents. The vector includes 23 dimensions: categorical demographics, continuous behavioral traits, and continuous emotional states, plus a query-complexity overlay. Experiments on 64,698 conversations show that these persona dimensions produce measurable differences in agent performance and realistic scenario-reactive behavior.