arXiv Machine Learning By Antonio Greco, Riccardo Paoletti, Roberto Cappuccio, Mario Onorato

From IceCube to IT-Sphere: A Hybrid Quantum-Classical GNN for Banking IT Root Cause Analysis

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The paper introduces Hybrid Quantum Root Cause Analysis (HQ‑RCA), a workflow that applies a hybrid Quantum Graph Neural Network (QGNN) to banking IT operations. HQ‑RCA replaces the classification head of the classical DynEdge GNN with a Variational Quantum Circuit, achieving comparable F1 performance to the strongest classical baseline while simplifying the quantum readout to a single Pauli‑Z expectation. Experiments on 13 k anonymised alarm clusters from a major European bank demonstrate that the quantum component can be executed on NISQ hardware without error mitigation, using a gradient‑free grid scan for optimisation.

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